Overview
Risk and Response Quality Analyst – USDS Jobs in San Jose, CA at TikTok
PURPOSE OF POSITION:
The Quality Auditor Lead provides leadership and a point of escalation for all matters pertaining to quality on their assigned shift. The Quality Auditor Lead will be responsible for distributing resources where most needed in line with priorities established by the Sr. Manager Quality and Process Excellence.
The Quality Auditor Lead is also a resource for all other functions on their assigned shift to clarify quality requirements, and will also escalate to Engineer or Management as appropriate
ESSENTIAL DUTIES AND RESPONSIBILITIES
In cooperation with Quality Engineers, managing work assignments for auditors to ensure customer and internal needs are met.
Resolving documentation issues relating to Quality functions, including but not limited to work instruction modification/clarification, “IPN” issues, etc.
Train all new Quality Auditor personnel on their shift, and assist other departments with quality related training as required.
Assist in resolving production and quality issues as they arise.
Leading teams to resolve quality issues, including sorting, retesting, rework, etc.
Assisting in training operations in key areas that require special operator certifications
Maintain all housekeeping and safety standards
Improve plant audit performance and work environment
Fulfilling all duties of a Quality Auditor when not performing “Lead” functions.
Assist in resolving conflicts between the quality audit function and other functions on their assigned shift.
Other various duties as assigned
MINIMUM REQUIREMENTS
Practiced documentation skills. Relevant experience within an ISO 9000 certified organization (engineering environment) is desirable.
Basic PC proficiency and familiarity with MS Word, Excel, PowerPoint, and E-mail (as the individual will be the primary resource for documentation flow and record maintenance within the Quality Engineering group).
OTHER SKILLS AND ABILITIES
Excellent written and verbal communication skills.
Ability to meet deadlines, set priorities.
Ability to effective lead the team of Quality Auditors and provide secondary leadership in quality matters to their assigned shift.
Ability to resolve conflicts between quality requirements and operational realities in an effective manner.
Committed to meeting quality standards.
Has effective organizational skills. Keeps files and work area organized.
Pays attention to detail. Approaches work in a meticulous and thorough manner.
Strong administrative and interpersonal skills
Superior organization, administration, and communication skills
High level of ownership and accountability.
Self-starting and self-motivated.
Ability to work well with others, and ability to participate in a cross-functional team to support customer and internal requirements.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Title: Risk and Response Quality Analyst – USDS
Company: TikTok
Location: San Jose, CA
