Overview
Salesforce QA Tester Jobs in United States at ClifyX
Title: Salesforce QA Tester
Company: ClifyX
Location: United States
Job Title: Salesforce QA Tester
Location: Remote
Duration: Fulltime/Permanent
Salesforce QA Tester (Sales Cloud & CTI)
• Technical Skills
o 3+ years of QA experience with Salesforce Sales Cloud.
o Hands-on experience testing CTI integrations
o Familiarity with Salesforce declarative features and data model.
o Experience with QA Automation tools is a plus.
• Certifications (Preferred)
o Salesforce Administrator or Sales Cloud Consultant.
Roles & Responsibilities
• Testing & Quality Assurance
o Develop and execute test plans, test cases, and test scripts for Salesforce Sales Cloud features and CTI integrations.
o Perform functional, regression, integration, and UAT testing.
o Validate workflows, automation, and security settings within Salesforce.
o Test CTI functionality including call routing, screen pops, and softphone integration.
• Defect Management
o Identify, document, and track defects using tools like Jira or similar.
o Collaborate with developers and admins to resolve issues promptly.
• Business Process Validation
o Ensure Salesforce configurations align with business requirements.
o Validate data integrity and system performance post-deployment.
• Documentation & Reporting
o Maintain detailed test documentation and provide regular QA status reports.
o Create and update test cases for new features and enhancements.
