Overview
Senior Director Quality Jobs in Bowling Green, USA at Holley Performance Products, Inc.
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Senior Director Quality
Full Time Salaried Support AZ – Phoenix, Phoenix, AZ, US
30+ days ago Requisition
Job Title
:
Sr. Quality Director
Business Unit
:
Operations
Reports to
: VP of Manufacturing
Salary Range
:$185,000 to $200,000
Position Summary
The Senior Director of Quality is a strategic and operational leader responsible for defining and executing the quality vision across multiple manufacturing sites within a high-performance aftermarket automotive business. This role ensures that quality is not only a compliance function, but a key driver of business performance, customer satisfaction, and brand reputation.
This leader will build and develop high-performing teams, strengthen a culture of accountability and engagement, and implement world-class quality systems that enable speed, accuracy, and proactive risk management. The role requires a balance of strategic thinking and hands‑on leadership, with a strong presence both on the plant floor and in executive decision-making forums.
Core Responsibilities
- Build, lead, and develop a high-performing, multi-site quality organization with a strong focus on talent development—not just management.
- Foster a culture of accountability without toxicity—driving ownership, transparency, and trust across all levels of the organization.
- Champion employee engagement and empowerment, ensuring quality ownership exists at the plant floor level.
- Coach and develop current and future leaders within the quality function and cross-functional teams.
Quality Strategy & Business Impact
- Position Quality as a key business driver, directly influencing operational performance, cost, and customer satisfaction.
- Define and deploy a scalable, world-class Quality Management System aligned with IATF 16949 principles and aftermarket realities.
- Drive standardization and consistency across multiple sites while enabling flexibility where needed.
Customer Quality & Voice of Customer
- Establish and lead a robust Voice of Customer (VOC) system, including customer scorecards, feedback loops, and performance reviews.
- Design and implement early warning systems to proactively identify and mitigate customer risks.
- Lead customer escalation processes, ensuring rapid, effective, and transparent resolution of issues.
- Drive warranty reduction and field failure improvement initiatives through systemic corrective actions.
- Serve as the executive quality interface for key customers.
Field Quality, Risk & Recall Leadership
- Lead recall readiness and execution, including cross-functional coordination and external communication.
- Drive disciplined post-mortem analysis of field failures and major quality events to ensure organizational learning.
- Make high-quality decisions under conditions of risk, balancing speed and accuracy.
Operational Excellence & Root Cause Discipline
- Establish and enforce a culture of root cause excellence using structured problem-solving methodologies (8D, 5 Whys, PFMEA).
- Ensure corrective actions are effective, sustainable, and verified across all sites.
- Drive continuous improvement in internal quality performance, including defect reduction and cost of poor quality (COPQ).
Supplier Quality Integration
- Integrate supplier quality into the overall quality strategy, ensuring alignment from raw materials through finished goods.
- Partner with sourcing and supply chain teams to elevate supplier performance and accountability.
- Drive supplier development and ensure robust APQP/PPAP execution across the supply base.
- Lead with data over intuition, establishing clear metrics, dashboards, and performance visibility across the organization.
- Utilize data analytics to identify trends, risks, and opportunities for improvement.
- Ensure timely, accurate reporting to executive leadership with actionable insights.
Cross‑Functional Leadership
- Partner closely with Operations, Engineering, Supply Chain, and Commercial teams to align on priorities and drive results.
- Influence decision‑making across the organization to ensure quality is embedded in all processes.
- Lead cross-functional…
Title: Senior Director Quality
Company: Holley Performance Products, Inc.
Location: Bowling Green, USA
Category:
