Overview
Senior Executive/Quality Assurance Jobs in Singapore, Singapore at Management Development Institute of Singapore
Position: Senior Executive (Quality Assurance)
Responsibilities:
Develop, review, update and evaluate the effectiveness of the policies and procedures of the Institute’s Quality Management System and ensure compliance to requirements of ISO 9001, ERF, and Edu Trust GD4 and relevant regulations.
Support in the preparation and review of supporting documents for submission to SSG Go Business Licensing System and
communication
with CPE.Consolidate, review and contributes information and analysis to identify trends and process gaps from feedbacks and survey results to engage the process owners for effective closure and improving customer service.
Preparing, planning, and perform internal quality audits and consolidate the corrective/ preventive actions taken and follow up with the evaluation of its effectiveness.
Arrange, coordinate, and conduct sub-committee meetings and keep records of meeting minutes.
Conduct verification checks on records to ensure compliance for agent qualification and vendor management.
Support overseas campus’ Quality Management System to ensure Academic Quality and Standards are periodically reviewed and updated.
Develop and conduct Quality training as and when required.
Provide general administrative support to the team and any other ad-hoc duties as assigned.
Able to travel overseas occasionally as and when required.
Requirements:
Minimum a Degree in any disciplines.
At least 5 years of experience in
Quality Assurance
’s job scope.
Possess good organisation and coordination skills, excellent interpersonal and
communication skills
in handling internal and external customers.
Working knowledge of Microsoft Office, e.g. Word, Excel, and PowerPoint.
Prior working experience in private
education
will be an added advantage#J-18808-Ljbffr
Title: Senior Executive/Quality Assurance
Company: Management Development Institute of Singapore
Location: Singapore, Singapore
Category: Quality Assurance – QA/QC, Administrative/Clerical
