Overview
Senior Fraud Analyst Jobs in San Antonio, TX at Net2Source (N2S)
Title: Senior Fraud Analyst
Company: Net2Source (N2S)
Location: San Antonio, TX
Job Title: Senior Fraud Analyst
Location: San Antonio, TX 78218
Duration: 6+ months of contract
Key Responsibilities
- Lead complex fraud investigations involving account compromise, identity abuse, cloud consumption fraud, payment fraud, insider misuse, and other cyber-enabled fraud activity.
- Serve as an escalation point for high-risk, high-impact, or sensitive fraud cases requiring advanced analysis and decision-making.
- Review and provide oversight of fraud decisions made by internal and third-party analyst teams to ensure consistency, accuracy, and adherence to established standards.
- Establish and maintain investigation review procedures, quality assurance processes, and decision-making standards.
- Identify trends, control gaps, and process improvement opportunities through investigation findings and operational metrics.
- Partner with Security Operations, Incident Response, Risk Management, Finance, and business stakeholders to support investigations and remediation efforts.
- Support fraud governance activities, including reporting, policy development, control reviews, and program assessments.
- Contribute to the continuous improvement of fraud detection, investigation, escalation, and case management processes.
- Provide mentorship and guidance to analysts and investigative teams on fraud trends, investigative techniques, and decision quality.
Required Qualifications
- 5+ years of experience in fraud investigations, fraud operations, financial crime, cyber fraud, risk management, or a related field.
- Demonstrated experience leading complex investigations and making risk-based fraud decisions in enterprise environments.
- Experience reviewing analyst decisions and providing quality assurance, coaching, or operational oversight.
- Strong understanding of fraud investigation methodologies, escalation processes, and fraud risk management principles.
- Experience analyzing transactional, behavioral, identity, or security-related data to support investigations.
- Strong written and verbal communication skills, including the ability to present findings and recommendations to leadership.
- Ability to exercise sound judgment in ambiguous situations and balance risk, customer experience, and business objectives.
- Experience working independently and influencing outcomes across multiple stakeholder groups.
Preferred Qualifications
- Experience investigating account takeover (ATO), identity fraud, insider abuse, payment fraud, cloud consumption abuse, or related fraud schemes.
- Experience within enterprise cybersecurity, fraud prevention, trust and safety, or risk management programs.
- Familiarity with case management, fraud detection, and investigative tooling.
- Experience supporting third-party vendor management, quality assurance, or analyst governance programs.
- Professional certifications such as CFE, CAMS, CFCS, CISSP, or similar credentials.
