Overview
Senior Manager Quality Assurance (Facilities Management) Jobs in Dubai, United Arab Emirates at Talents Tide
Title: Senior Manager Quality Assurance (Facilities Management)
Company: Talents Tide
Location: Dubai, United Arab Emirates
We are hiring for a semi government client in Dubai.
Job Description
Core Duties & Responsibilities
Establish Quality Assurance Function
Develop and implement a comprehensive QA strategy and framework for the Facility Management Department
Define quality standards, procedures, and metrics to ensure compliance with industry regulations and best practices
Create and maintain QA documentation, including policies, procedures, and manuals
Core Team Building and Management
Recruit, hire, and train the initial QA team, ensuring the selection of qualified and experienced professionals
Provide leadership, guidance, and mentorship to the QA team, fostering a culture of continuous improvement and excellence
Conduct regular performance evaluations and provide feedback to team members
Core Quality Control and Compliance
Oversee the implementation of QA processes and procedures across all facility management operations, including hard services (e.g., HVAC, electrical, plumbing) and soft services (e.g., housekeeping, landscaping)
Conduct regular audits and inspections to ensure compliance with quality standards and identify areas for improvement
Collaborate with these departments/teams to address quality issues and implement corrective actions
Establish an annual time frame for quality assurance audits to systematically review and assess compliance with established standards and procedures
Core Continuous Improvement
Monitor and analyze QA metrics and performance data to identify trends and areas for improvement
Develop and implement continuous improvement initiatives to enhance the quality and efficiency of both hard and soft facility management services
Stay updated with industry trends and advancements in QA practices and technologies
Core Reporting and Communication
Prepare and present regular reports on QA activities, findings, and improvements to senior management
Communicate quality standards and expectations to all stakeholders, including contractors and vendors
Act as the primary point of contact for all QA-related matters within the Facility Management function
Core Synergy with Compliance and Internal Audit
This function ensures that all operations and transactions comply with regulatory standards and internal policies
It enables real-time monitoring and comprehensive reporting, facilitating the prompt identification and mitigation of risks.
Furthermore, it supports detailed audit trails and thorough documentation, enhancing the ability of internal audits to verify compliance and operational integrity through collaborative efforts
Operating Environment
Office & Operational based job which might require travel with UAE
Needs to have a driver’s license
Formal Education
Bachelor’s degree in engineering, Quality Management, or a related field
A master’s degree is preferred
Work Experience
Minimum of 7-10 years of experience in quality assurance, with at least 3 years in a managerial role
Skills & Knowledge
Proven experience in establishing and managing QA functions, preferably in the facility management or related industry
Strong knowledge of quality standards, regulations, and best practices in both hard and soft facility management
Excellent leadership, communication, and interpersonal skills
Ability to work independently and as part of a team in a fast-paced environment
Certification in Quality Management (e.g., Six Sigma, ISO 9001)
