Overview
Senior Quality Assurance Analyst – REMOTE Jobs in Canada at Yochana
Title: Senior Quality Assurance Analyst – REMOTE
Company: Yochana
Location: Canada
Position: QA Analyst/QA Tester
Experience: 7+ Years
Location: Canada (Remote)
Job Summary
We are looking for an experienced IBM Sterling OMS Functional QA professional with strong knowledge of Order Management business processes and client-facing experience. The candidate should have hands-on experience in testing Sterling OMS applications, validating end-to-end order lifecycle flows, coordinating with business stakeholders, and driving QA activities across multiple releases.
Key Responsibilities
- Understand business requirements and prepare test scenarios, test cases, and test data for IBM Sterling OMS applications.
- Perform Functional, Integration, System, Regression, and UAT testing.
- Validate end-to-end Order Lifecycle flows including Order Capture, Sourcing, Inventory Management, Fulfillment, Shipment, Returns, Exchanges, and Cancellations.
- Conduct testing across OMS integrations such as WMS, ERP, Ecommerce, Payment, Tax, and Carrier systems.
- Analyze requirements and identify test coverage for new enhancements and production fixes.
- Perform API validation and backend data verification as required.
- Track defects, participate in defect triage calls, and work with development teams for resolution.
- Work closely with client business users, product owners, and project stakeholders during requirement discussions and testing cycles.
- Provide regular status updates, testing progress, risks, and quality metrics to client and leadership teams.
- Support release validation, production smoke testing, and hypercare activities.
- Mentor junior QA team members and support knowledge-sharing initiatives.
Required Skills
- Strong hands-on experience in IBM Sterling OMS.
- Good understanding of Retail and Ecommerce Order Management processes.
- Experience in Order Capture, Promising, Sourcing, Inventory, Fulfillment, Returns, and Exchanges.
- Experience working with OMS integrations involving WMS, ERP, Ecommerce platforms, and carrier systems.
- Strong experience in Functional Testing and End-to-End Testing.
- Experience with JIRA, ALM, or similar test management tools.
- Good knowledge of SQL and API testing.
- Experience working in Agile delivery model.
Client Handling Skills
- Ability to directly interact with client business and technology teams.
- Experience leading client discussions, requirement walkthroughs, and defect triage meetings.
- Strong stakeholder management and communication skills.
- Ability to provide clear status reporting and manage testing-related risks and dependencies.
- Experience coordinating with onsite and offshore teams.
Good to Have
- Selenium automation knowledge.
- Postman or REST API testing experience.
- Retail domain experience.
- Experience with IBM Sterling OMS versions 9.x or above.
