Overview
Senior Quality Assurance Engineer Jobs in Amman, Amman, Jordan at Jo Academy
Title: Senior Quality Assurance Engineer
Company: Jo Academy
Location: Amman, Amman, Jordan
About Jo Academy
Jo Academy is a pioneering EdTech Company founded in 2014, offering a comprehensive digital learning platform across Jordan and the region. We serve diverse age groups through an integrated, interactive learning experience designed for national and international school students, as well as university learners. Powered by AI and cutting-edge technologies, Jo Academy enables personalized and adaptive learning journeys that respond to different needs and learning styles. Today, we support over two million learners through thousands of interactive lessons and educational resources. Jo Academy is a member of ULA Group, alongside ULA KSA, and contributes to a broader vision of integrating emerging technologies, such as AI-powered adaptive learning, AR/VR, and virtual schools, into the education ecosystem in the region and beyond.
Our Purpose
Jo Academy is driven by a clear purpose: to make education accessible, seamless, and engaging. Our mission focuses on increasing knowledge, building skills, and personalizing digital learning experiences. Through tech enabled education, we are committed to empowering Arab learners, expanding their opportunities, and advancing digital education to better serve our community.
Our Values
At Jo Academy, we foster a culture of innovation, creativity, and impact. As a leader in the EdTech field,
we are committed to delivering meaningful products and services that truly make a difference.
Our team is passionate, diverse, and excellence-driven, united by a shared belief in the power of education and technology to shape the future.
About The Role
Location: Amman – Jordan
Number of Vacancies: 4
The Senior Quality Assurance (QA) Officer is responsible for ensuring the quality, reliability, and stability of software products through thorough testing and validation. This role involves designing and executing both manual and automated test plans, identifying defects, and collaborating closely with cross-functional teams—including development, product management, and operations—to deliver high-quality solutions.
Additionally, the Senior QA Officer mentors junior team members, drives continuous process improvements, and actively contributes to the development and execution of the overall QA strategy.
Key Responsibilities
- Conduct complex quality assurance tests and inspections to validate software functionality, performance, and compliance with requirements.
- Develop and execute detailed test plans and test cases that cover all functional and non-functional aspects of the product.
- Analyze test results, identify defects, and track issues through to resolution, ensuring timely fixes and verification.
- Collaborate closely with development teams to integrate quality practices throughout the Software Development Life Cycle (SDLC).
- Review and approve quality-related documentation, including test reports, defect logs, and user manuals.
- Provide technical expertise, mentorship, and guidance to junior QA team members to build their skills and improve overall team performance.
- Participate actively in continuous improvement initiatives aimed at enhancing QA processes, methodologies, and tools.
- Assist in risk assessment and mitigation by identifying potential quality risks early in the project lifecycle.
- Help define and enforce QA best practices and standards within the team and organization.
- Support audit and compliance activities by preparing documentation and demonstrating adherence to standards.
- Stay updated on industry trends and emerging QA tools to recommend innovations that improve quality and efficiency.
- Assist in training and onboarding new QA team members to accelerate their integration and effectiveness.
- Prepare and present detailed test summary reports that communicate testing outcomes, defect status, and quality risks to project stakeholders.
- Track and report progress of automation efforts, including coverage, execution rates, and defect detection efficiency.
- Ensure compliance with institutional policies, academic standards, and regulatory guidelines.
- Perform any additional relevant tasks assigned by the direct manager.
Qualifications
- Bachelor’s degree in Software Engineering, computer Engineering, Computer Science, or a related field.
- 4-6 years of experience in a related field.
- ISTQB Foundation Level or Advanced Level – Test Analyst/Test Manager is plus
- Relevant certifications in automation tools (e.g., Selenium, JMeter, Postman) is plus
- English
- Arabic
Technical Competencies
- Experience in Microsoft suite Office.
- Experience in Collaboration
& Communication tools such as Slack, Microsoft Teams, Zoom
- Skilled in performing both manual and automated testing across web, mobile, and API platforms to ensure
comprehensive coverage.
- Proficient in designing detailed test cases and executing them effectively to validate software
functionality and performance.
- Experienced in using bug tracking tools like JIRA for logging, tracking, and managing defects throughout
the testing lifecycle.
- Hands-on experience with testing tools including TestRail for test management, Selenium for automation, Postman for API testing, and JMeter for performance testing.
- Able to write basic SQL queries for backend data validation and verification.
- Familiar with Agile and Scrum methodologies, participating effectively in sprint planning, daily stand-ups, and retrospectives to align QA activities with iterative development.
Recruitment Statement
Only qualified and shortlisted candidates will be contacted. At Jo Academy, we are committed to equal opportunity, diversity and inclusion. We welcome applications from candidates of all backgrounds, identities, and experiences.
