Overview
Senior Quality Assurance Engineer – Remote/Telecommute Jobs in Spokane, Washington, USA at ZipRecruiter
Position: Senior Quality Assurance Engineer – Remote / Telecommute
Job Description:
Pay Range: $55/hr – $57/hr
Essential Functions:
50% Conduct assessments of programs/projects (medium to complex) within the organization to ensure compliance with published standards, processes, and/or templates.
Identify process and procedural issues based on audit findings and initiate resolution to these problems.
Communicate with internal audit peers and management regarding status, audit issues, and deadlines.
Collect objective evidence of quality-related data and/or trends.
Monitor and track quality action items and/or track quality issues through resolution.
Participate in audit processes for compliance and uniformity to ensure deliverables to the customer are consistent.
Ensure Quality Service Level Requirements (SLRs) are adhered to for assigned programs/projects.
30% Develop departmental materials including SOPs to maintain process libraries outlining governance, change management, auditing, reporting, and metrics.
Conduct reviews, walkthroughs, assessments, and inspections to evaluate the effectiveness of current processes/procedures, techniques, systems, and associates for medium to complex projects.
Participate in work groups.
20% Conduct internal consistency checks ensuring uniform and fair auditing practices throughout the department, across all lines of business.
Preparation of QA reports.
Assist in the preparation of senior-level presentations.
Process change requests reporting and tracking.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level:
Bachelor’s Degree in Computer Science or related technical field.
Experience:
5 years of experience in Software Development Life Cycle (SDLC) from initiation to completion, with a focus on process improvements, assessments, audits, and quality controls.
In lieu of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Knowledge, Skills, and Abilities:
Functional knowledge of Agile, Spiral, and Waterfall methodologies.
Proven experience with the execution and administration of Quality/Process Improvement best practices.
Experience working with Program/Project Quality Assurance/Process Improvement Plans.
Experience working with Quality Gates or Quality Checkpoints as part of the SDLC.
Ability to gather information and resolve issues independently.
Ability to identify, manage, and track progress of small to medium complexity projects to support organizational long-range business objectives.
Experience with quality assurance and process improvement methodologies and practices in an IT project development, custom software solutions, and maintenance environment.
The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs.
Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
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Title: Senior Quality Assurance Engineer – Remote/Telecommute
Company: ZipRecruiter
Location: Spokane, Washington, USA
Category: Quality Assurance – QA/QC (Data Analyst, IT QA Tester / Automation)
