Overview

Senior Quality Assurance Manager Jobs in Canada at Programming.com

Title: Senior Quality Assurance Manager

Company: Programming.com

Location: Canada

Role: Director, Quality Assurance – Shared Services

Location: Edmonton, Canada – Onsite


Qualifications Require

  • dBachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent professional experience)
  • .10+ years of experience in Quality Assurance, including 5+ years in a senior leadership or director-level role
  • .Proven experience building and leading a centralized shared services QA organization, ideally in India, including operating model design, team structure, SLA definition, demand management, and cross-vertical service delivery. This is a critical requirement
  • .Demonstrated success managing large-scale offshore QA teams in India, with deep understanding of the India talent market, engagement models, communication strategies, cultural nuances, and performance management across time zones
  • .Track record of consolidating fragmented or siloed QA functions into a unified organization with standardized processes and tools
  • .Demonstrated experience leveraging AI and emerging technologies to transform QA practices, including evaluation and adoption of AI-assisted testing tools, intelligent test generation, and predictive quality analytics
  • .Hands-on experience with modern test automation frameworks (e.g., Playwright, Selenium, Cypress) with the ability to guide architectural decisions and drive an automation-first culture
  • .Experience implementing an enterprise test case management platform
  • .Demonstrated experience leading WCAG 2.2 Level AA accessibility testing programs, including tooling, audit processes, and remediation workflows
  • .Proven experience defining and implementing a performance and load testing strategy, including tooling selection (e.g., k6, Locust, JMeter, or equivalent) and CI/CD integration
  • .Deep expertise in shift-left testing practices and embedding quality into early SDLC phases

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Preferr

  • edExperience in enterprise SaaS, government technology, or multi-vertical software product environment
  • s.Familiarity with government technology domains (e.g., Regulatory & Compliance, Tax & CAMA, Courts & Land Records, Payments, Public Works & Engagement
  • ).Experience with GCC (Global Capability Center) or shared services center setup and operation
  • s.ISTQB certification (Advanced or Expert level) or equivalen

t.

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