Overview
Senior Quality Assurance Manager (Collections) Jobs in Pasig, National Capital Region, Philippines at City Savings Bank
Title: Senior Quality Assurance Manager (Collections)
Company: City Savings Bank
Location: Pasig, National Capital Region, Philippines
We are hiring a Quality Assurance Head to lead our Quality Assurance team and drive excellence across our Collections Operations.
The ideal candidate will have a strong background in Quality Assurance, collections, compliance, and team leadership, with a proven track record of improving processes, enhancing performance, and ensuring operational standards are met.
Qualifications:
• Bachelor's Degree in Business, Finance, Management, or a related field
• At least 5 years of QA experience, preferably in collections, banking, or financial services
• Strong understanding of collection operations, compliance, and QA methodologies
• Proven leadership and people management experience
• Excellent analytical, communication, and problem-solving skills
