Overview
Senior Quality Assurance Specialist Jobs in Bangkok City, Thailand at Tata Consultancy Services
Title: Senior Quality Assurance Specialist
Company: Tata Consultancy Services
Location: Bangkok City, Thailand
About the Role – Highly skilled Quality engineer responsible to ensure standards and compliance for a conversational AI solution in the telecom Industry. Candidate should have strong understanding of QA methodologies and experience in testing conversational AI systems. Proficiency in Thai and English language is essential for this role.
Responsibilities
Develop and execute comprehensive test plans and test cases for conversational AI application
Perform manual and automated testing to identify defects and ensure quality
Provide feedback on conversational flow language and user experience
Conduct root cause analysis of defects and work with development team to resolve issues
Track and report quality metrics and KPIs
Good to have experience with automation testing in conversation space.
Qualifications
Min 5 years of experience in Conversational AI application quality management.
Min 2 years of IT industry experience
Strong understanding of software testing methodologies and best practices
Experience in telecom domain preferred
Proficiency in Thai (both written and spoken) & English
Strong analytical and problem-solving skills
Required Skills: -Automation & Manual Testing, API and Good English communication
