Overview

Senior Quality Manager Jobs in Panama City, FL at People Technology And Processes Llc

Position Title: Quality Assurance Analyst Senior

Work Location: Detroit Arsenal, Warren, MI

Salary Range: $65,000-$75,000

Job Summary

KaiHonua, LLC has an immediate opening for a Quality Assurance Analyst Senior to join our rapidly growing team. Under general direction, carries out procedures to ensure that all information systems products and services meet organization standards and end-user requirements. Performs and leads tests of software to ensure proper operation and freedom from defects. May create test data for applications. Documents and works to resolve all complex problems. Reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations. Acts as information resource about assigned areas to technical writers and other Quality Assurance Analysts. Performs complex workflow analysis and recommends quality improvements.

Essential Responsibilities and Duties (Not listed in order of importance; other duties may be assigned) and must be able to perform the following with minimal guidance:

Manage inventory process of all assets
Create and maintain programmatic and technical documentation to insure efficient planning and execution
Execute Quality Assurance (QA) and Configuration Management (CM) processes and procedures, well-documented in a Quality Control Plan (QCP)
Identify policy needs, review, revise, and establish new policies while advising staff and management
Follow standard operating procedures for Quality Assurance
Summarize and report test results
Oversee corrective actions and non-recurrence of defective services.
Manage Inventory Process
Assist Project Manager (Gathering updates)
Coordinate Interview Scheduling
Assist with New Hire Onboarding and access requests
Assist with supporting customer requests
Reports quality issues to the appropriate team
Verifies fixes of quality issues
Identifies potential quality issues and escalates the issue to management when necessary
Prepares quality reports for internal review
Analyzes data and recommends potential improvements in the quality process
Make recommendations to revise and update standard operating procedures as needed
Other duties as assigned

Compensation Minimum: $65,000

Compensation Maximum: $75,000

Job Requirements:

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Certifications

Bachelor’s degree in computer science, information systems, cybersecurity, or other related discipline is preferred or have equivalent experience.
Five to 7 years performing quality assurance functions

Abilities

Ability to organize, prioritize and meet deadlines
Capable of conveying complex information in a simplistic manner
Strong critical thinking and problem-solving skills
Strong self-starter requiring minimal supervision
Able to take proactive measures to prevent problems rather than reactive by nature
Strong verbal and written communication to effectively express concepts, plans, and proposals

Benefits

Medical, dental, vision, disability, and life insurance
Flexible Spending Accounts
401(k)
PTO
Tuition reimbursement
Paid federal holidays

Physical Requirements

Work may involve sitting or standing for extended periods of time. Position may require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. May include lifting weight up to thirty (30) pounds as necessary.

A valid driver’s license with a clean driving record may be required
Occasional use of company vehicle while on work site

Security Clearance

Position requires a Secret security clearance. Must be a US citizen.

Company Summary

Headquartered in Hawaii, KaiHonua, LLC is a Native Hawaiian Organization (NHO) owned SBA Small Disadvantaged Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.

Leveraging over 30 years of providing IT services to the federal & commercial market with projects located around the world, our team possesses innovative expertise in the development of a wide range of technology solutions. KaiHonua, LLC is an equal opportunity employer.

Our service commitment is simple – “Quality IT Solutions… On Time & On Budget.”

KaiHonua LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Positions functions and qualifications may vary depending on business needs.

KaiHonua LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.

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Job Snapshot
Employee Type
Full-Time
Location
Warren, MI (Onsite)
Job Type
Information Technology, QA – Quality Control
Experience
Not Specified
Date Posted
04/03/2025
Job ID
5704/9007/87237
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Title: Senior Quality Manager

Company: People Technology And Processes Llc

Location: Panama City, FL

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