Overview

Senior Scrum Master & QA Lead Jobs in Dhaka, Bangladesh at Essex Studios by Yalla Systems (ESYS)

Title: Senior Scrum Master & QA Lead

Company: Essex Studios by Yalla Systems (ESYS)

Location: Dhaka, Bangladesh

Senior Project Manager / Scrum Master & QA Lead

Company Description

Essex Studios by Yalla Systems (ESYS) is a dynamic software development company dedicated to delivering innovative, high-quality software solutions tailored to client needs. We specialize in end-to-end software delivery, supporting clients from initial concept and product design through development, deployment, and ongoing maintenance.

Our flagship projects include enterprise-grade healthcare solutions, including a comprehensive Hospital Management System serving healthcare providers in Qatar. At ESYS, quality, accountability, and customer satisfaction are at the heart of everything we do.

Role Description

We are seeking an experienced Senior Project Manager / Scrum Master & QA Lead to join our fully remote team.

This hybrid role combines project delivery leadership with hands-on quality assurance oversight. Approximately 50% of the role will focus on Agile project management and Scrum leadership, while the remaining 50% will focus on software quality assurance, testing processes, and release readiness.

The successful candidate will be responsible for driving sprint execution, coordinating cross-functional teams, ensuring delivery commitments are met, and maintaining exceptional product quality standards across multiple software projects.

Key Responsibilities
Project Management & Scrum Master (50%)

  • Lead Agile/Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
  • Work closely with Product Owners, Delivery Leads, Developers, Designers, and Stakeholders to ensure sprint goals are achieved.
  • Manage project timelines, deliverables, dependencies, risks, and resource allocation.
  • Track team performance and sprint metrics, identifying opportunities to improve velocity and predictability.
  • Proactively remove blockers and facilitate communication between teams.
  • Ensure Jira boards, epics, stories, tasks, and sprint documentation are maintained accurately.
  • Drive accountability across the team while fostering a positive and collaborative working environment.
  • Break down large initiatives into manageable deliverables and coordinate execution across multiple contributors.
  • Monitor project progress and provide regular status updates to leadership and stakeholders.
  • Ensure projects are delivered on time, within scope, and to agreed quality standards.

Quality Assurance Leadership (50%)

  • Own and improve the software QA process across all stages of development.
  • Create and execute comprehensive test plans, test cases, and testing strategies.
  • Perform hands-on manual testing of web and mobile applications.
  • Conduct regression, functional, integration, usability, and user acceptance testing.
  • Identify, document, prioritize, and track defects through resolution.
  • Collaborate closely with developers to reproduce issues and verify fixes.
  • Ensure releases meet quality standards before deployment.
  • Establish QA best practices, standards, and documentation.
  • Maintain traceability between requirements, testing activities, and releases.
  • Champion a quality-first culture across the development team.

Required Qualifications

  • 5+ years of experience in Project Management, Scrum Master, Delivery Management, or Agile leadership roles.
  • 3+ years of hands-on Software Quality Assurance experience.
  • Strong understanding of Agile, Scrum, and software development lifecycles.
  • Advanced Jira experience, including sprint management, reporting, dashboards, and workflow configuration.
  • Proven ability to lead remote software development teams.
  • Strong experience in manual testing of web and mobile applications.
  • Excellent defect reporting, root-cause analysis, and issue-tracking skills.
  • Experience creating test plans, test cases, and QA documentation.
  • Exceptional organisational, communication, and stakeholder management skills.
  • Strong attention to detail and commitment to product quality.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.
  • Fluent written and spoken English.

Preferred Qualifications

  • Scrum Master certification (CSM, PSM, or equivalent).
  • Experience working on healthcare, hospital management, or enterprise software platforms.
  • Experience with test automation frameworks and QA tools.
  • Familiarity with API testing tools such as Postman.
  • Experience working with distributed international teams.
  • Understanding of release management and CI/CD processes.

What Success Looks Like

  • Sprints consistently complete with minimal spillover.
  • Team productivity and accountability improve over time.
  • High-quality releases with reduced production defects.
  • Clear visibility of project progress, risks, and delivery timelines.
  • Well-documented QA processes and testing coverage.
  • Strong collaboration between Product, Development, and QA teams.

Location

Remote (Full-Time)

Reporting To

  • Head of Delivery / Product Leadership Team
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