Overview
Service Agent / QA Specialist / Testing Engineer Jobs in Singapore at AGILE ENERZUNA Online
Title: Service Agent / QA Specialist / Testing Engineer
Company: AGILE ENERZUNA Online
Location: Singapore
🗃️ We’re Hiring: Service Agent / QA Specialist / Testing Engineer
📍 Location: Singapore (Hybrid)
🕒 Employment Type: Full-Time
💼 Level: Professional / Mid-Level
We are seeking a detail-oriented and technically capable Service Agent / QA Specialist / Testing Engineer to support service operations, quality assurance processes, and system testing activities. This role is ideal for professionals who are strong in problem-solving, quality control, and structured testing in a hybrid working environment.
🎯 Key Responsibilities
- Provide first-line service support and handle technical or operational service requests.
- Design and execute test cases for systems, applications, or technical solutions.
- Conduct quality assurance checks to ensure products, services, or systems meet required standards.
- Identify defects, inconsistencies, and performance issues; document findings clearly.
- Collaborate with engineering, operations, and product teams to resolve issues.
- Support service process improvements and workflow optimization.
- Maintain testing documentation, QA reports, and service logs.
- Assist in automation of testing and quality assurance processes where applicable.
✅ Requirements
- Degree or diploma in Engineering, IT, Computer Science, or related field.
- Experience in QA, software testing, service support, or technical operations is preferred.
- Familiarity with testing methodologies (manual or automated) is a plus.
- Basic understanding of systems, applications, or technical workflows.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to work independently and collaboratively in a hybrid environment.
- Good communication and documentation skills.
- Based in Singapore with legal right to work full-time.
🌟 What We Offer
- Hybrid working arrangement in Singapore.
- Opportunity to work across service operations, QA, and testing environments.
- Exposure to engineering systems, tools, and process improvement initiatives.
- Collaboration with technical, product, and operations teams.
- Professional development in quality assurance and testing methodologies.
- Competitive compensation and benefits package.
