Overview
Service Desk Specialist_4 to 6 years_Noida Jobs in Noida, Uttar Pradesh, India at Tata Consultancy Services
Title: Service Desk Specialist_4 to 6 years_Noida
Company: Tata Consultancy Services
Location: Noida, Uttar Pradesh, India
TCS IS HIRING FOR Service Desk QA (Quality Assurance)
EXP RANGE-4 – 6 years
LOCATION- Noida
- Experience in the customer service space.
- Proven track record of analytical skills.
- Hands-on experience in quality assurance.
- Great people skills and ability to communicate (negative) feedback.
- Good organizational skills, knowledge of goal setting practices.
- Examples of data visualization abilities and understanding of support metrics.
- Perception of basic business metrics and how support impacts those.
- Problem-solving capabilities to create meaningful strategies to improve support quality.
