Overview
Site Customer Quality Assurance Engineer Jobs in San Luis Potosí, Mexico at Cummins West Africa Limited
Title: Site Customer Quality Assurance Engineer
Company: Cummins West Africa Limited
Location: San Luis Potosí, Mexico
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what is all about.
We are looking for a talented Site Customer Quality Assurance Engineer join our team specializing in Quality for our CUMMINS in San Luis Potosí, S.L.P.
Key Responsibilities
Before in service issues
Act as a contact to the customer site level
Leads OEM customer issues and follow up through 7 steps, 8Ds and/or supplier corrective action requests, nonconforming material reports.
Leads containment activities at OEM facility.
Field issues
Analyze warranty issues for new products.
Liaison between plant and service support team.
Leads through 7 steps, 8Ds and/or supplier corrective action requests for field issues escalated by service support team.
To be successful in this role you will need the following:
Engineering Bachelor Degree
Advanced English Level
Experience Requirements
OEM customer contact
Advanced English communication
Problem solving methodologies (8Ds, 7 steps, 5Whys, FTA)
IATF 16949
Core Tools (FMEA, CP, MSA, SPC, APQP)
Experience Preferences
Green belt certification
We are a company dedicated to promoting diversity in the workplace, we provide equal employment opportunities regardless of race, gender, disability, national origin, age, religion or sexual orientation
Qualifications
” + Visa and passport preferred, but not required
Responsibilities
Competencies:
Communicates effectively
Customer focus
Manages conflict
Advanced Product Quality Planning
Measurement Science
Problem Solving
Production Part Approval Process
Project Management
Quality Systems Management
Statistical Foundations
Values differences
Quality Influence
Quality 4.0
