Overview
Spanish Bilingual Quality Assurance Associate Jobs in Remote at Allstate
POSTING DATE: 03/11/2025
SALARY RANGE: $70,338.00 – $112,807.00 ANNUALLY
BACKGROUND CHECK
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
PROBATION
All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.
ELIGIBILITY
Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.
EDUCATION ACCREDITATION
Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.
CLASS DEFINITION
Operations Officer I performs professional work in planning, coordinating, overseeing or directing an administrative, programmatic or technical operation for an agency or a program. Work of this class may involve supervising or managing clerical, paraprofessional, professional or technical personnel.
Incumbents receive managerial supervision from an administrative superior. Employees in this class work a conventional work week. Some positions in this class may be required to work evening and weekend hours and 24-hour callback in an emergency. Work is performed in an office where work conditions are normal. Work requires minimal physical exertion.
SELECTION PROCESS
All candidates indicating the minimum qualifications on their application will be placed on the eligible list without further examination. The license, training, and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for the position. Qualified candidates will not be listed in rank order.
MINIMUM QUALIFICATIONS
On or before the date of filing the application, each candidate must:
EDUCATION: Have a bachelor’s degree from an accredited college or university. AND
EXPERIENCE: Have two years of experience in technical, administrative, professional or project management work.
OR
NOTE (EQUIVALENCIES): Have an equivalent combination of education and experience.
LICENSES, REGISTRATIONS, AND CERTIFICATIONS: Have a valid Maryland Class C Noncommercial driver’s license or an equivalent out-of-state driver’s license acceptable to the Office of Risk Management is required.
REQUIRED KNOWLEDGES, SKILLS AND ABILITIES
Knowledge of the principles and practices of public and business administration, including the process of planning, organizing, staffing, directing and controlling.
Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information.
Knowledge of the basic principles of accounting, budgeting, fiscal controls and statistics.
Knowledge of management practices and methods.
Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects.
Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.
Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures.
Ability to prepare and present reports or recommendations clearly and concisely.
Ability to compile financial and operational data and to analyze charts reports and statistical and budgetary statements.
Ability to coordinate the activities of various organizational units.
Ability to plan, organize and direct the work of others.
Ability to research and write complex narrative and statistical reports
Ability to speak and testify effectively before governmental and legal bodies and commissions, the media and community and business groups.
Ability to establish and maintain effective working relationships with city officials, community and business groups.
EXAMINATION PROCESS
Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.
NOTE: Those eligibles who are under final consideration for appointment will be required to authorize the release of criminal conviction information.
BENEFITS
The City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here:
https://humanresources.baltimorecity.gov/hr-divisions/benefits
If you have questions regarding this position, please contact Ayomide Arodoye, Recruitment & Talent Acquisition Specialist II via email at
[email protected]
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application.
BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER
Title: Spanish Bilingual Quality Assurance Associate
Company: Allstate
Location: Remote
