Overview
Specialist Quality Assurance – Non-Comp Jobs in Las Vegas, NV at Hilton Grand Vacations
Important Notice
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:
PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly.
We will never request your bank account information at any stage of the hiring process.
We will never send a check (electronic or physical) to purchase home office equipment.
If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at [email protected]
The Pharmacy Quality Specialist is responsible for performing various types of audits, acting as a subject matter expert, creating documentation, and reporting for operational quality.
Responsibilities:
The Quality Specialist responsibilities include, but are not limited to the following:
Conduct call audits for Pharmacy Tech and Pharmacist team members
Provide feedback to individuals being audited
Conduct Quality Checks (QC) audits on a percentage of dispensed prescriptions triaged
Conduct process audits
Conduct adverse event and product complaints audits
Conduct Adverse Events/ Product Complaint Audits
Investigate Product Returns
Documentation creation and review
Assists with CAPA investigations and root cause analysis
Act as a Subject Matter Expert
All other duties as assigned
This job might be for you if (must have requirements of the role):
Successful candidates possess the following personal attributes:
Detail oriented
Ability to multitask effectively
Maintain standards of honesty and integrity
Ability to effectively collaborate
Ability to act independently with sound business intelligence
Take responsibility for performance
Excellent written and oral communication skills
Experience using Word and Excel
Be adaptable and handle change with flexibility
Be innovative and open to new ideas
Achievement driven; constantly striving to improve or to meet a standard of excellence
Align with the goals of the group or organization
Ready to take initiative and act on opportunities
Be optimistic and pursue goals persistently despite obstacles and setbacks
Be service oriented and anticipate, recognize, and meet needs of others, including patients and care partners
Communicate clearly and send clear messages
Preferences/Requirements:
Bachelor’s Degree strongly preferred
Previous pharmacy, quality control, and assurance experience strongly preferred
Previous healthcare experience strongly preferred
Client Audit experience a plus.
Knowledge of the specialty drug product marketplace, health insurance claims processing, and commercialization of products and working with manufacturers is a plus
Bi-lingual in English and Spanish or Chinese/Mandarin a plus
Root cause analysis, CAPA, or nonconformity experience a plus
Document Control experience a plus
All employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19
This role is located on-site in Louisville, KY. PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year)
Physical Demands, Work Schedule & Environment:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, use hands to type, handle or feel; and reach with hands and arms. The ability to type 35 WPM with 97% accuracy is required.
Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting may be required.
Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
This is an office/pharmacy-based position, the ability to stand for extended periods of time is necessary.
This job operates in a professional office/pharmacy environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
Due to investment in program specific training, candidates are expected to maintain role for a minimum of 1 year, especially within a client-facing role, prior to being considered eligible for lateral or promotion level move. PharmaCord is committed to creating a strong company culture that values collaboration, employee development, and promotion from within. Exceptions will be reviewed on a case-by-case basis to assess business need and service impact.
Although very minimal, flexibility to travel as needed is preferred.
Once you land this position, you’ll get to enjoy:
Our Benefits & Perks
Company paid Short-term Disability (STD)
Increased competitive 401(k) company match up to 4%
Affordable Medical, Dental, and Vision benefits – PharmaCord covers 75% of Medical Premiums for our employees
PharmaCord has not increased healthcare premiums in the past 4 years
Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents)
Wellness discounts of up to $260 per year for participation in wellness program
Annual HSA employer contribution
Company paid and voluntary Life Insurance options
Voluntary Life, AD&D and Long-Term Disability Insurances
Paid Parental Leave of Absence
Wellness and Employee Assistance Programs
PTO benefits, flex days and paid holidays
Employee Referral Program
Ambassador Program
Tuition reimbursement program up to $5,000 per year
Competitive Compensation & Flexible Working
Competitive starting pay rates
Yearly merit increases
Toll reimbursement program (valued at $678.60 per year)
Multiple shift options between 8 AM and 11 PM Monday – Friday
A Career You’ll Love
Working for PharmaCord – voted Best Places to Work in Kentucky for 2019 and 2021
Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace
Opportunities for advancement with a company that supports personal and professional growth
A challenging, stimulating work environment that encourages new ideas
Exposure to many learning and development opportunities
Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience
Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more!
Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
At PharmaCord, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer.
In order to maintain a safe workplace for our team members, PharmaCord strongly recommends that all employees are vaccinated against COVID-19. PharmaCord is unable to sponsor employees at this time.
Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!
Show more
Title: Specialist Quality Assurance – Non-Comp
Company: Hilton Grand Vacations
Location: Las Vegas, NV
