Overview

Sr Systems Quality Analyst Jobs in Montreal, Canada at LifeWorks

Location: Montreal

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join

our QA team as a Sr Analyst and execute testing strategies that will contribute to the project success. With a customer-centric perspective, you’ll apply best practices and quality assurance techniques while supporting the continuous improvement of testing processes. You’ll develop comprehensive test scenarios, mentor junior QA resources, and serve as a reliable point of contact for quality-related decisions.
Successful candidates will excel in communication, prioritization, and analytical thinking. This position values individuals who can balance multiple testing priorities while maintaining strong collaborative relationships with stakeholders, developers, and business teams. You’ll contribute to the evolution of testing excellence through hands-on expertise and peer support.

What you’ll do:

Testing & Quality Assurance

  • Communicate with Functional Leads, Business Analysts, Solution Designers, and Developers to define testing scope
  • Analyze technical documents to identify test scenarios and develop positive and negative test cases
  • Build and maintain test suite based on newly added or changes in existing functionalities with clear expected results and test data
  • Prioritize and execute test execution based on assigned priorities
  • Identify and assess impact of changes
  • Leadership & Collaboration

  • Participates actively in the Agile development lifecycle to best position the test strategy for the application at hand; comfortable and familiar with Agile concepts, process and scrum teams
  • Performs analysis on business requirements / user stories and produce testing documents / test cases as required
  • Support and peer-review tasks of other QA resources
    – Promotes team work and collegiality in the work environment
  • Report testing progress to QA Leadand and escalate risks affecting deadlines or quality
  • Propose solutions and improvements to optimize efficiency and reduce costs
  • Provide client testing support and training as required
  • What you bring:

    Experience

  • Minimum 5 years in QA, including 2 + years in a senior role
  • Demonstrate the ability to understand client needs and requirements from a quality assurance and testing perspective, ensuring solutions align with external customer expectations.
  • Core Competencies

  • Curious, disciplined, and creative mindset
  • Detail-oriented and analytical approach to problem-solving
  • Clear and constructive communication with technical and non-technical stakeholders
  • User-centric perspective with commitment to quality
  • Ownership and accountability for deliverables
  • Preferred Qualifications

  • Bilingual in French and English
  • Experience in interface testing
  • Knowledge or experience in pension plan administration
  • Requirements
    :

  • Actively engages in the Agile development lifecycle to strategically position the test approach; well-versed in Agile principles & processes.
  • Ability to put oneself in the shoes of our clients (understanding what external clients expect from tests).
  • Curious, disciplined, creative.
  • Attention to detail, analytical mind
    – Desire to learn new things & understand how systems work
  • Use a combination of concepts (ideas, strategies, methodologies from learning and past experience) and data (facts, information from research and investigation) to approach problems in a structured manner.
  • Clear and constructive communication with stakeholders.
  • Able to communicate with technical and non-technical people.
  • Do not compromise on quality.
  • A bit about us

    We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

    TELUS is proud to…

    Title: Sr Systems Quality Analyst

    Company: LifeWorks

    Location: Montreal, Canada

    Category:

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