Sr Systems Quality Analyst Jobs in Montreal, Canada at LifeWorks
Location: Montreal
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Join
our QA team as a Sr Analyst and execute testing strategies that will contribute to the project success. With a customer-centric perspective, you’ll apply best practices and quality assurance techniques while supporting the continuous improvement of testing processes. You’ll develop comprehensive test scenarios, mentor junior QA resources, and serve as a reliable point of contact for quality-related decisions.
Successful candidates will excel in communication, prioritization, and analytical thinking. This position values individuals who can balance multiple testing priorities while maintaining strong collaborative relationships with stakeholders, developers, and business teams. You’ll contribute to the evolution of testing excellence through hands-on expertise and peer support.
What you’ll do:
Testing & Quality Assurance
Communicate with Functional Leads, Business Analysts, Solution Designers, and Developers to define testing scope
Analyze technical documents to identify test scenarios and develop positive and negative test cases
Build and maintain test suite based on newly added or changes in existing functionalities with clear expected results and test data
Prioritize and execute test execution based on assigned priorities
Identify and assess impact of changes
Leadership & Collaboration
Participates actively in the Agile development lifecycle to best position the test strategy for the application at hand; comfortable and familiar with Agile concepts, process and scrum teams
Performs analysis on business requirements / user stories and produce testing documents / test cases as required
Support and peer-review tasks of other QA resources
– Promotes team work and collegiality in the work environment
Report testing progress to QA Leadand and escalate risks affecting deadlines or quality
Propose solutions and improvements to optimize efficiency and reduce costs
Provide client testing support and training as required
What you bring:
Experience
Minimum 5 years in QA, including 2 + years in a senior role
Demonstrate the ability to understand client needs and requirements from a quality assurance and testing perspective, ensuring solutions align with external customer expectations.
Core Competencies
Curious, disciplined, and creative mindset
Detail-oriented and analytical approach to problem-solving
Clear and constructive communication with technical and non-technical stakeholders
User-centric perspective with commitment to quality
Ownership and accountability for deliverables
Preferred Qualifications
Bilingual in French and English
Experience in interface testing
Knowledge or experience in pension plan administration
Requirements
:
Actively engages in the Agile development lifecycle to strategically position the test approach; well-versed in Agile principles & processes.
Ability to put oneself in the shoes of our clients (understanding what external clients expect from tests).
Curious, disciplined, creative.
Attention to detail, analytical mind
– Desire to learn new things & understand how systems work
Use a combination of concepts (ideas, strategies, methodologies from learning and past experience) and data (facts, information from research and investigation) to approach problems in a structured manner.
Clear and constructive communication with stakeholders.
Able to communicate with technical and non-technical people.
Do not compromise on quality.
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to…
Title: Sr Systems Quality Analyst
Company: LifeWorks
Location: Montreal, Canada
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