Overview
SUPPLIER AND CUSTOMER QUALITY ASSURANCE SUPERVISOR Jobs in Plovdiv, Plovdiv, Bulgaria at Bulltek
Title: SUPPLIER AND CUSTOMER QUALITY ASSURANCE SUPERVISOR
Company: Bulltek
Location: Plovdiv, Plovdiv, Bulgaria
Company Description
Bulltek is a trusted manufacturer and part of OCM Group – an international group specializing in the design, development, and manufacturing of tools, finished products, and industrial services for leading global corporations.
Founded in 1988 in central Italy, the group has steadily expanded its presence across Europe and North America. Today, OCM Group delivers its products and services worldwide, with a strong focus on the European and North American markets.
Bulltek operates as an original equipment manufacturer, specializing in metalworking, plastic processing, and industrial assembly.
At Bulltek, you will work in an environment built on well-established processes designed to ensure high-quality standards while meeting customer needs.
Role Description
This is a full-time, on-site role based in Plovdiv for a Supplier and Customer Quality Assurance Supervisor. The role is responsible for acting as the main quality interface between customers, suppliers, and internal teams. It includes handling customer complaints and feedback in a professional and timely manner, coordinating cross-functional teams for the preparation and completion of 8D reports, and ensuring effective resolution of quality issues through corrective and preventive actions. The position also involves maintaining complaint databases, managing supplier-related quality issues, and leading the Incoming Quality Control team to ensure compliance with established quality standards and procedures.
Qualifications
- Degree in Engineering or a relevant technical field
- Еxperience in Quality Assurance in a manufacturing or industrial environment is highly beneficial
- Knowledge of 8D methodology and root cause analysis techniques
- Capable of coordinating corrective and preventive actions effectively
- Strong problem-solving and analytical thinking abilities
- Effective communication and project management skills
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and quality-related software
- Fluent verbal and written English
- Ability to lead and motivate Incoming Quality Control staff
- Ability to work under pressure
- Knowledge of ISO standards such as ISO 9001 and IATF 16949
