Overview
Teacher Training & Quality Coordinator Jobs in Taipei, Taipei City, Taiwan at TutorABC
Title: Teacher Training & Quality Coordinator
Company: TutorABC
Location: Taipei, Taipei City, Taiwan
Location: No. 3, Section 1, Heping West Road, Zhongzheng District, Taipei City, 100028, Taiwan
Working Hours: Monday–Friday, 9:00 AM–6:00 PM
TutorABC is seeking a proactive Faculty Training & Quality Coordinator to serve as the primary gatekeeper for teaching excellence. In this role, you are responsible for the entire "Quality Lifecycle"—from actively building recruitment channels and interviewing elite talent to developing high-impact training programs. You ensure our educators are supported, confident, and capable of delivering super fun and interactive lessons.
【Key Responsibilities】
1. Talent Sourcing & Recruitment Channels
• Channel Development: Assist the Academic Director in building and maintaining global recruitment pipelines, including university partnerships, social media outreach, and educator networks.
• Interview Excellence: Lead the recruitment process for foreign teachers, conducting interviews and mock teaching sessions to identify elite educators.
• Onboarding Flow: Manage follow-ups across application stages to ensure only the most qualified candidates join the faculty.
2. Training & Professional Development
• Curriculum Coaching: Develop and refine teacher training processes and resources that align with our AI-driven and interactive materials.
• Mentorship: Lead training sessions, workshops, and 1-on-1 coaching sessions to help teachers master the TutorABC platform and pedagogical standards.
• Asset Creation: Design training videos and manuals that empower teachers to deliver the "TutorABC Method."
3. Quality Assurance & Feedback
• Performance Assessment: Assess teacher responses, interactions, and classroom performance to ensure 100% consistency with company policy.
• Targeted Intervention: Identify teaching quality issues and deliver diplomatic, targeted feedback to help educators improve.
• Content Accuracy: Provide a final layer of quality control by proofreading teaching materials to ensure accuracy before they go live.
4. Teacher Success & Diplomacy
• Global Liaison: Act as the primary point of contact for foreign teachers across different time zones, addressing questions and concerns promptly.
• Internal Collaboration: Work with Taipei HQ teams to resolve teacher-related issues, ensuring our global faculty remains motivated and aligned with management goals.
【Qualifications & Requirements】
• Status: Native English speaker or equivalent native-level fluency.
Eligible to legally work in Taiwan (e.g., APRC holder or qualified for ARC sponsorship).
• Language: Native English speaker with excellent verbal and written communication skills (C2 CEFR).
• Education: Bachelor’s degree or higher.
• Certification: Internationally recognized ESL certification (e.g., CELTA, TEFL, TESOL).
• Experience: 3+ years in teaching or educational support. Experience in interviewing and building recruitment networks is highly preferred.
• Tech Literacy: High literacy in computer and AI tools is a highly preferred skill set. You must be comfortable using digital communication tools and LMS platforms.
• Soft Skills: Patient, approachable, and capable of handling sensitive situations with diplomacy.
【Why Join TutorABC?】
• International Environment: Work daily with a diverse global faculty.
• Creative Input: Directly influence the teaching quality and training culture of a global leader in EdTech.
• HQ Location: Enjoy a collaborative onsite environment at our Taipei Headquarters.
