Overview
Technical QA Manager (m/f/d) Jobs in Basel, Switzerland at Hays
Title: Technical QA Manager (m/f/d)
Company: Hays
Location: Basel, Switzerland
The perfect candidate is a strategic and hands-on internal communication professional with a strong ability to craft compelling messages that translate complex topics into engaging, actionable content. They should have expertise in internal communications, stakeholder engagement, and change communications within a global, matrixed organisation. Strong storytelling skills, relationship-building abilities, and a proactive mindset are essential for success in this role.
General Information:
• Start date: to be discussed
• Planned duration: unlimited via Hays
• Workplace: Basel
• Workload: 100%
• Remote/Home Office: No
• Travel: 10%, EU or USA
Tasks & Responsibilities:
• Cross-Program Coordination: Act as a central point for coordinating communications across multiple corporate initiatives to ensure message consistency and relevance
• Storytelling & Content Creation: Develop compelling content, including written materials, presentations, videos, and digital assets, that make complex topics accessible and engaging
• Leadership Communication Support: Create frameworks that enable leaders to effectively communicate the strategy and its impact on teams
• Stakeholder Collaboration: Build strong relationships with senior leaders, program managers, and cross-functional teams to align priorities and co-create communication strategies
• Employee Engagement to drive Change Outcomes: Implement creative and practical solutions that drive employee understanding, engagement, and behavior change in line with strategic goals
• Measurement & Reporting: Track and analyse communication effectiveness, providing insights to optimise strategies and demonstrate impact and monitor employee sentiment, gather feedback, and refine communication approaches accordingly
Must Haves:
• Degree in Communications, Public Relations, Marketing, Business, or a related field
• Min. 5 years of experience in internal or change communications within a large, global organisation, ideally in a pharma or corporate setting
• Expertise in change management communication principles
• Strong writing, storytelling, and content creation skills
• Ability to simplify complex information into clear, relatable messages
• Familiarity with digital communication tools and platforms (e.g., intranet, video production, internal social media)
• Proficiency in gSuite (especially gSites)
• Excellent interpersonal and relationship-building skills
• Ability to influence and work with senior stakeholders
• Strong creative thinking and problem-solving abilities
• Strong organisational and project management skills to handle multiple priorities
• Proactive and driven, with the ability to work autonomously as well as with teams
• Fluent in spoken and written English, exceptional writing skills
Nice to Have:
• Experience in a highly matrixed environment
• Familiarity with analytics tools to measure communication impact
• Proficiency in organisational design and / or change management
