Overview

Technical Quality Manager Jobs in Dhaka, Bangladesh at Pentex Ltd

Title: Technical Quality Manager

Company: Pentex Ltd

Location: Dhaka, Bangladesh

Technical & Quality Manager

This is NOT an IT or Technology role

Location

Dhaka, on-site full-time

About us

At Pentex, integrity is at the heart of everything we do; from the way we work through to the products we create. Combining creative design with responsible and ethical practices, we deliver fashion solutions that are built for today and ready for the future.

Since our beginnings in East London in the 1960s, Pentex has grown into a global design and manufacturing partner. Throughout that journey, one value has remained constant: doing the right thing.

We believe in doing what’s right, putting our customers first and holding ourselves to high standards in everything we do. Every partnership we build, every garment we produce and every order we deliver reflects our commitment to working with honesty, care and integrity which is the ethos that continues to define the Pentex way.

The Role

In this role you will lead quality and technical assurance across the product lifecycle, from sampling and pre-production through to bulk manufacturing and shipment. Working closely with merchandising, QA/QC teams, vendors and factories, the role ensures all customer quality, fit, testing and compliance standards are met, drives continuous improvement, resolves production issues, implements corrective actions, monitors team performance, and provides training and guidance to achieve on-time delivery with zero quality claims.

Main Responsibilities

  • Be actively involved in sampling and pre productions, liaise with merchandisers and vendors to do proper handovers to ensure first time sample approval.
  • Ensure customer fit, quality, testing, measurement and fit requirements are met.
  • Maintain quality SOP and responsible for quality and technical related issues arising in production and timely solutions to ensure on time delivery and zero quality claims.
  • Review audit findings daily and find remedial actions and ensure shipments are within agreed quality parameters of the customer.
  • Review Laboratory testing report/s daily and identify failures and take remedial actions to resolve the issues and provide require guidance to factories and QA’s
  • Review daily issues occurring at the factories and work with the QA team to find quick solutions and give required guidance.
  • Conduct PP meetings with relevant persons and identify areas of improvement and provide required guidance to the QA and Merchandising teams.
  • Ensure that the QC style file are given on time and ensure accuracy and fulfillment of information. (Completeness of documents & formats)
  • Review monthly firewall report and ensure to find remedial actions for the factories in AMBER and RED categories and work with the Vendors on improvement plans.
  • Monitoring QA and QC performance monthly and report to GM-Quality and compliance.
  • Work with PPC to review weekly, monthly and quarterly plans and ensure optimize usage of cadre (QA/QC) and also ensure require cadre in place to manage work efficiently.
  • Go through technical risk assessments and educate QA team on actions to be taken in production to avoid any issues for bulk production.
  • Ensure that required test reports for fabric and trims are available in the QC files and work with the factories to ensure bulk production meets required standards agreed with Customers. E.g., AZO etc.
  • Ensure proper implementation of PPS comments and any special comments from the buyer in the size set stage. Do random audits to ensure that the PPS and Size Set comments are implemented in bulk production through first bulk review and understand gaps to ensure remedial actions are taken.
  • Work with the GM to provide required training to QA team to update / enhance their skills on technical, quality and operational capabilities.
  • Maintain and provide weekly, monthly and quarterly reports to the management via GM.
  • Hold monthly QA meetings along with GM to review QA team performance and take necessary actions for improvements and agree time and action plans.

Your Experience

Technical & quality expertise

  • Garment construction, fit, and measurement knowledge across categories
  • Understanding of fabric and trim testing standards (AZO-free dyes, physical/chemical test parameters, etc.)
  • Familiarity with AQL sampling and inspection audit standards
  • Ability to read and interpret lab test reports and identify pass/fail risk areas
  • Knowledge of pre-production processes: PP meetings, PPS (Pre-Production Sample) comments, size set reviews, and how they translate into bulk production

Analytical & problem-solving

  • Root cause analysis and corrective/preventive action (CAPA) planning
  • Ability to interpret vendor scorecards (e.g., “firewall” amber/red ratings) and build improvement plans with factories
  • Technical risk assessment skills to flag bulk production risks before they occur
  • Gap analysis between size-set/PPS approvals and actual bulk output

People & team management

  • Coaching and upskilling QA/QC teams on technical and operational capability
  • Performance management and monitoring of QA/QC staff
  • Leading meetings (PP meetings, monthly QA reviews) and driving accountability on action plans

Planning & coordination

  • Workforce/capacity planning (working with PPC on cadre deployment)
  • Cross-functional liaison skills with merchandisers, vendors, factories, and buyers
  • Strong handover discipline to ensure first-time sample approval

Documentation & reporting

  • Attention to detail for QC style files and documentation completeness
  • Skilled in building and delivering weekly/monthly/quarterly reports to senior management (GM-Quality, compliance)
  • Familiarity with quality SOPs and ensuring consistent application across factories

Compliance & standards

  • Working knowledge of buyer-specific quality, testing, and compliance requirements
  • Awareness of relevant industry certifications/standards (ISO, textile testing protocols, restricted substance lists)

Core professional skills

  • Strong communication and negotiation, especially when pushing vendors on remedial actions
  • Decisiveness under time pressure (balancing quality vs. on-time delivery)
  • Data-driven decision-making and comfort with spreadsheets/reporting tools
  • Fluency in English and Bengali

What We Offer

  • Medical & Life Insurance
  • Provident Fund
  • Gratuity Fund
  • Festival Bonus
  • Mobile bill
  • Leave (as per company policy)

Apply

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