Overview
Technical Support Quality Assurance Jobs in Stellenbosch, Western Cape, South Africa at AES Global
Title: Technical Support Quality Assurance
Company: AES Global
Location: Stellenbosch, Western Cape, South Africa
QA & Support Analyst
Stellenbosch | In-Office
️ Monday – Friday, 08:00–17:00
Occasional travel across Africa
AES Global has partnered with a rapidly expanding FinTech operating across Southern and East Africa. This powerhouse of digital lending is on the hunt for a QA & Support Analyst who thrives in high-impact environments – someone who’s as comfortable writing a test script as they are troubleshooting a live production issue.
If you’re ready to roll up your sleeves and own both quality assurance and systems support, this might be your next big step.
Why You Should Apply:
You’ll join a FinTech that’s active across Africa.
Be part of a mission-driven company focused on financial inclusion in emerging markets.
Travel internationally to support African units and see your work in action.
Flat structure and startup energy. This position offers real ownership and no red tape.
About the Role:
This is a dual-function position where you’ll be responsible for both:
Testing the functionality, performance, and reliability of software platforms.
Supporting end-users and internal teams by resolving issues through deep root cause analysis.
Expect to be the go-to person for ensuring software is stable and performant, and for jumping in when things need fixing, fast.
Your Responsibilities:
Provide second-line support and conduct root cause analysis on reported issues
Conduct functional, regression, and exploratory testing
Log and track bugs with detailed, reproducible steps
Collaborate with developers and product owners to ensure high-quality releases
Participate in on-call/standby support (weekends included when needed)
What You’ll Need to Bring:
5+ years’ experience in QA or 4+ if you’re an exceptional candidate
SQL experience – this is non-negotiable
ISTQB Certification – essential
Passion for support – you’re not afraid to dive into live environments
This is a chance to join a lean, effective team doing real work that matters. If you’re an analytical, tech-savvy, support-savvy tester who doesn’t mind being onsite and on-call — this role is tailor-made for you.
Let’s build something meaningful. Apply today by sending your CV to [email protected]
