Overview
AI QA Specialist Jobs in United States at QualGent
Title: AI QA Specialist
Company: QualGent
Location: United States
We’re looking for an AI QA Specialist who is passionate about helping enterprise customers succeed with AI-driven testing.
This role sits at the intersection of QA expertise, AI systems, and customer success. You’ll work directly with engineering leaders, QA teams, and product stakeholders to ensure they achieve measurable outcomes using our autonomous testing platform.
You are not just testing software, you are helping customers transform how they ship.
Key Responsibilities
1. Customer Onboarding & Enablement
- Partner with enterprise customers to design AI-driven QA strategies
- Translate existing manual/automation workflows into autonomous testing systems
- Configure and optimize test coverage for real-world use cases
- Lead onboarding sessions and technical workshops
2. Quality & Execution Excellence
- Evaluate AI-generated test cases for accuracy and business relevance
- Identify gaps in coverage, determinism, and stability
- Troubleshoot test failures using logs, screenshots, and execution traces
- Work cross-functionally with engineering to resolve root causes
3. Outcome Ownership
- Define and track customer-facing quality metrics (coverage, regression catch rate, flakiness reduction, release confidence)
- Ensure customers see tangible ROI from AI-driven QA
- Proactively identify expansion opportunities through improved usage and impact
Core Requirements
- 2–6+ years in QA
- Experience working directly with enterprise customers or cross-functional stakeholders
- Strong communication skills, able to explain technical systems clearly to both engineers and executives
- Comfortable debugging, reproducing issues, and reading logs
Strong Plus
- Mobile testing experience (iOS/Android)
- Experience supporting enterprise rollouts
- Familiarity with AI-powered tools or ML systems
- Exposure to CI/CD pipelines and cloud environments
- Experience in a startup or high-growth SaaS environment
- Hands-on experience with automation tools (Appium, Playwright, Cypress, Selenium, etc.)
Who You Are
- Customer-obsessed: you measure success by customer outcomes
- Technically credible: engineers trust you
- Structured and proactive: you anticipate issues before customers do
- Calm under pressure: especially during production incidents
- High standards: you believe quality is a competitive advantage
What Success Looks Like
- Customers confidently ship faster with fewer regressions
- Reduced flakiness and higher stability across test runs
- Strong customer adoption and expansion
- Clear case studies demonstrating measurable QA transformation
- You become a trusted technical partner to enterprise engineering teams
Why This Role Matters
AI is rewriting how software is built. But enterprises still need trust, reliability, and measurable outcomes.
You will help bridge that gap and modernize QA for the AI era.
