Overview
Business Process Analyst Jobs in Pasay, National Capital Region, Philippines at SM Supermalls
Title: Business Process Analyst
Company: SM Supermalls
Location: Pasay, National Capital Region, Philippines
The Business Process Analyst will primarily act as a liaison to bridge the gap between business and technology. The Business Process Analyst may conduct a business process review and recommend process improvements, and/or implement technological solutions such as workflows, tools, and applications. For the latter, he or she will act as the business analyst, project manager, and quality assurance and may act as a scrum master should agile scrum be used as the software development methodology.
KEY DUTIES AND RESPONSIBILITIES
Gather and document critical business processes
Analyze and identify process areas that can be improved, standardized, and/or streamlined
Translate processes into business requirements in the form of flow charts, user interface, and functional specifications
Coordinate with IT Department for the development of business requirements into application systems
Conduct functional testing on developed applications
EXPERIENCE REQUIREMENT
At least 3 years of business process analyst experience
Proven background in creating user stories, process mapping and digitalization
Develop automation
Proven analytical and problem-solving skills
Excellent listener and communicator
Excellent organizational and time management skills
WORK LOCATION
Candidates should be willing to be assigned in Head Office – Pasay City.
