Overview

Field FSQA Manager Jobs in Arcadia, California, USA at Din Tai Fung

DIN TAI FUNG RESTAURANTS

Job Title:
Field FSQA Manager

Compensation: $90,000 – $115,000 Annual Salary

The base salary or hourly wage range for this role will vary based on multiple factors. Your recruiter can share more information about the salary range during the hiring process.

Location: Hybrid – Arcadia HQ and the ability to travel up to 45% to visit all store locations and suppliers.

About Us:

Din Tai Fung, a globally acclaimed culinary icon renowned for the art of Xiao Long Bao, is on a mission to create first-class dining experiences through its unwavering commitment to excellence in food, service, and ambiance.

Benefits and Perks:

Competitive Pay & Benefits

Employer Contribution for individuals and eligible dependents’ medical insurance

Dental, Vision, and Life Insurance

Health Savings Account (HSA)

401(k) Plan with company match

Employee Assistance Program

Discounts through Benefit Hub

Employee Meal Discounts

Opportunities for growth; we love promoting within!

About the Role:

The Field FSQA Manager ensures the safety and quality of all food ingredients, recipes, and preparation processes across Din Tai Fung’s North American locations. This role develops and oversees comprehensive food safety and quality assurance programs for all food categories to meet regulatory and company standards.

Responsibilities:

Conduct store visits to support recipe preparation and ensure compliance with food safety standards.

Conduct Supply Chain audits and corrective actions.

Collaborate with Supply Chain Team to vet new suppliers.

Investigate food safety or quality issues and determine root causes.

Implement and monitor Corrective and Preventive Actions (CAPA).

Provide technical support for new product launches.

Prepare KPI reports and summarize findings for FSQA trends.

Support health department inspections and address non-conformities.

Job Requirements:

Bachelor’s degree in Food Science, Microbiology, or a related field.

Minimum of 5 years in food safety and quality assurance, preferably in a multi-unit food service or retail environment.

Experience managing diverse food categories.

Proven ability to conduct audits and manage supplier relationships.

Certifications:

HACCP certification is required.

Serv Safe Manager certification is required.

Skills:

In-depth knowledge of U.S. and international food safety regulations.

Strong analytical, problem-solving, and decision-making abilities.

Effective communication and leadership skills.

Proficiency in Microsoft Office Suite.

Preferred Requirements:

Prior experience as Health Department Inspector.

Prior experience in similar role with another chain restaurant.

Bilingual – Spanish.

NOTE:

This job description does not state or imply that these are the only duties to be performed by the employee occupying the position.

Din Tai Fung is an E-Verify and Equal Opportunity Employer.

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Title: Field FSQA Manager

Company: Din Tai Fung

Location: Arcadia, California, USA

Category: Quality Assurance – QA/QC, Management

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