Overview
Food Safety and Quality Assurance Manager Jobs in Arkansas City, KS at Chain Mountain
AVP Loan Quality Control
HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health and wealth of people in under-resourced Deep South communities. Since 1994, these efforts have benefitted more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at https://www.hopecu.org/.
Title: AVP Loan Quality Control
Department: Commercial
Reports To: VP Consumer Lending
Supervises: Consumer Loan File Maintenance Specialists & Loan Quality Control Specialists
Job Classification: Exempt, Full-time
The Assistant Vice President Loan Quality Control is responsible is for conducting independent loan reviews and reporting documentation, data entry, policy, and underwriting exceptions to the SVP Deposit Services. The individual who assumes this position will also assist Credit Analysts and Loan Staff in the review of all loan documents. The primary objectives of the reviews are to ensure all HOPE Consumer Loans are properly documented and conform to HOPE’S Consumer Lending Policies. The reviews performed will ensure compliance with Credit Union and regulatory requirements, as well as following up on trends identified so appropriate training can be developed and provided to the lending staff. Additionally, this position will assist the AVP of Special Assets and staff with the servicing of problem consumer loans when requested.
Responsibilities:
Lead and support Strengthening HOPE Initiative that values an organizational culture for open communication, innovation, associate engagement and other traits that contribute to collaboration and high performance
Provide leadership and supervision to all Loan Quality Control staff
Ensure Loan Quality Control staff effectively review loan documentation in a timely manner.
Asset Quality – Ensuring that acceptable credit standards are maintained. Confirms lien perfection/titles, UCC Filings, and Deed of Trust, Collateral Evaluations and Valuations
Provide Loan Quality training to all consumer lending personnel
Ensure all necessary consumer loans are produced, executed, recorded, and filed correctly. Verify quality, completeness, accuracy, and proper storage of all loan documentation. Document and work with interested parties to resolve exceptions.
Document and process closed loans, completing any necessary releases or paperwork.
Provide accurate, timely responses to requests from internal auditors and NCUA examiners. Review audit/exam findings and make recommendations to leadership as necessary.
Assist with Post closing review of real estate files including contacting attorney, financial institution, and insurance company’s personnel for required information.
Assist in preparing all real estate documents including preliminary and closing documents. This includes, but is not limited to, preparing documents, reviewing title work and LE/CD from attorneys, advising lenders of closing needs, reviewing and approving insurance requirements to protect HOPE’s assets.
Manage various vendor relationships and systems. Process and track invoices and payments.
Informs management of any potential fraud opportunities and/or detection
Train and support Consumer Loan staff around loan quality control procedures
Performs additional job-related duties as assigned or required
Maintain a working knowledge of all real estate updates, including regulatory changes to procedures for consumer real estate lending.
Add/subtract loan file information as needed and requested.
Review all new loan files and daily track all loan exceptions on an on-going basis, including one on one discussions with each lender to clear exceptions.
Ensure the security of the loan file area.
Other duties assigned.
Secondary Functions:
Prepare and release Deed of Trust, UCC-3, and Vehicle liens
Adequately quote pay-offs and submit Letters of Guarantee
Manage closing package, follow-up information, and post-closing issues to ensure that all documentation is received to properly document the loan. Information is entered on the Exception report via SharePoint
Follow and recommend updates for the loan closing procedures.
Provides excellent internal and external customer service.
Provide assistance and consultation to branch staff, other lending personnel, credit analysts, auditors and regulatory examiners
Produce reports when necessary or requested by management
Assist Special Assets with filing Gap, Life and Disability Claims
Renew and Monitor Renewal of Bonds for Titling in the required states in our Footprint
Qualifications:
Required
Five years of supervisory experience in banking/credit union.
Five or more years of experience in consumer loan documentation and closing. Preference experience in consumer lending and finance.
Preferred
Demonstrated strength in ability to manage multiple projects at once while maintaining appropriate attention to details.
Bachelor’s degree in relevant field preferred or equivalent experience.
Key Competencies & Skills:
Organizational Awareness
People and Leadership Development
Strategic Thinking and Accountability
Results Orientation
Accountability
Quality Orientation
Ability to document consumer loan closings properly
Great Customer Service Skills
Ability to effectively cross train with other departmental employees
Ability to maintain the consumer loan file documentation system
Ability to read and interpret consumer loan closing documents, including title insurance policies
Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions
A professional and resourceful style; the ability to work independently, as a team player, and initiative to take responsibility to address issues as needs arise.
Ability to organize and effectively prioritize and manage workload.
Work Environment:
Fast-paced, Employee spends the majority of time in office environment, accessible to the public, customers, potential customers, and external counsel.
Noise level in the environment is usually moderate
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Comprehensive Benefits Package:
Paid Vacation and Sick Time
11 Paid Holidays
401(k) with Company Match
Medical, Dental, and Vision Benefits
Flexible Spending Account (FSA)
Disability Benefits
Life Insurance, Critical Illness, Accident
Employee Assistance Program (EAP)
Tuition Reimbursement, Professional Development
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Title: Food Safety and Quality Assurance Manager
Company: Chain Mountain
Location: Arkansas City, KS
