Overview
Product Owner – Application Quality Assurance Jobs in European Union at SoftwareOne
Title: Product Owner – Application Quality Assurance
Company: SoftwareOne
Location: European Union
- Do you enjoy collaborating with SMEs, Product teams, and stakeholders to ensure high-quality content, workflows, and user experience across your team?
- Would you like to contribute your skills to scale automation, standardization, and operational excellence across key in-house applications?
- Want to be part of a leading global software and cloud solutions provider, helping organizations run and optimize their IT environments?
Practical Information
Location: Bulgaria, Romania or Poland | Reports to: Product Leader | Visa Requirements: Valid working visa for EU | Language Requirements: Fluent English, written and spoken
As Product Owner, you will ensure the smooth operations of Zyncc Workflow (ZWF) and Lictionary (LIC), two key internal applications supporting content and knowledge management at SoftwareOne.
You will drive their adoption, maintain high-quality content and configurations, and support users across the business, while identifying opportunities to standardize and automate processes, helping improve scalability, consistency, and user experience and shaping how these applications evolve in the future.
Key Responsibilities
- Run and continuously improve day-to-day business operations for ZWF and LIC, including recurring checks, validations, and operational governance
- Manage the content lifecycle from intake through review, testing, approval, and release to production
- Collaborate with SMEs and content owners to define, review, and maintain workflows, URLs, libraries, and related content
- Coordinate and communicate production releases, operational updates, and functional changes to stakeholders
- Monitor and triage incoming requests and incidents, ensuring timely responses, routing, and communication
- Coordinate investigation and resolution of functional issues with Product Management and SMEs, documenting learnings
- Identify, prioritize, and support standardization and automation opportunities while maintaining backlog, documentation, and reporting
Job Requirements
- Previous experience in application operations, service management, product operations, or a similar role, with familiarity in software license management
- Strong analytical and troubleshooting mindset, with high attention to detail
- Ability to plan, prioritize, and coordinate recurring operational work alongside ad-hoc requests
- Experience in creating and maintaining structured documentation, with a focus on quality assurance through reviews and testing
- Ability to collaborate with cross-functional stakeholders, with experience working in Agile environments and tools such as Jira, Confluence, and reporting/dashboard solutions
Company description
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you’re passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
