Overview
Product Quality Technician Jobs in Broomfield, CO at Gogo Business aviation
Patient Access Services, Representative – Quality Assurance
Stony Brook Southampton Hospital’s Patient Access Services in a hospital setting encompasses many different roles and responsibilities. It is one of the most important and concentrated areas in healthcare. We are responsible for the delivery of the critical components of the revenue cycle, as well as keeping the hospital compliant with the many regulatory agencies, maintaining patient safety through correct patient identification practices and providing extraordinary customer service skills in situations that are often difficult.
POSITION SUMMARY:
The Patient Access Services Quality Assurance Representative assists the Quality Assurance Manager with the oversight of all quality initiatives in the Patient Access Services department. Supports the Quality Assurance manager through a variety of tasks related to department improvement. Effectively communicate via phone and email ensuring that all duties are completed accurately and delivered with high quality and in a timely manner.
RESPONSIBILITIES:
Provide support to the Quality Assurance Manager with general clerical and support functions.
Verifies insurance eligibility and financially clear all insured patient accounts across all areas of Patient Access Services.
Reviews all patient accounts for registration errors.
Fixes, document, and maintains database of registration and insurance errors.
Performs root-cause analysis on consistent errors.
Generates ideas for training and re-education opportunities.
Assists Quality Assurance Manager and Training & Communication Supervisor on building education to reduce errors.
Prepares feedback reports for staff Supervisors based on registration and insurance errors discovered through audits.
Stays abreast of changing third party payer criteria.
Reviews and evaluates all patient accounts, reaches out to patients for insurance and/or payment information.
Perform clerical duties for the Quality Assurance department which include typing, filing, copying, scanning, and other duties assigned.
Provide support to the Quality Assurance Manager with general clerical support functions.
Participates in performance improvement activities, ensures compliance of all work-related activities, and assists with reporting of statistics.
Documents and tracks internal audits and other QA activities.
Reviews, evaluates and provides feedback on registration quality reports on a regular basis.
Promotes a positive and professional work environment, and patient safety, and adheres to hospital policies.
Performs other department-specific duties as deemed appropriate by Management.
Abides by documentation guidelines consistently.
Adheres to all company and department policies and procedures in confidentiality, regulatory or contractual mandates and HR policy.
QUALIFICATIONS:
Required;
High School Diploma/GED.
Two (2) years experience in Revenue Cycle, Medical Office, Business office.
One (1) direct Patient Access experience.
One (1) direct Data Entry experience.
Quantitative/Analytical skills and computer savvy including Microsoft Office, Word, Excel, and PowerPoint
Attention to detail and accuracy.
Basic office skills and computer keyboarding skills required.
Willingness to work at hospital offsite facilities.
Strong communication, interpersonal, and multitasking skills.
Preferred;
Associate’s Degree.
Special Notes: Resume/CV should be included with the online application.
Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions maybe subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position maybe designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Anticipated Pay Range:
The starting salary range (or hiring range) for this position has been established based on relevant experience.
The above salary range (or hiring range) represents SBSH’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
Your total compensation goes beyond the number in your paycheck!
Prior to start date, the selected candidate must meet the following requirements:
Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine’s Employee Health Services*
Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 4 panel drug screen*
Meet Regulatory Requirements for pre employment screenings.
Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
The hiring department will be responsible for any fee incurred for examination.
Company Overview:
Stony Brook Southampton Hospital as part of the Stony Brook Medicine provides direct access to the highest level of academic-based medical care. Located in the heart of the village of Southampton, two hours from New York City, the hospital provides healthcare services to a diverse community of year-round residents, second homeowners and vacationers. The population, about 75,000 in the winter months, increases sharply to more than 300,000 in the summer. Stony Brook Southampton Hospital has been recognized as a Long Island Top Workplace by Newsday among large employers (defined as having 500+ employees).
StaffCo is a Professional Employer Organization, commonly referred to as a PEO, duty organized and registered under the New York Professional Employer Organization Law. StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Southampton employees and responsible for employment, including, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining. StaffCo is fully responsible for providing all payroll and human resource services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits. SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations.
Given StaffCo’s employment responsibilities, it is deemed the “employer” for employment and labor law purposes. Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY. The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board.
Stony Brook Medicine is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
Stony Brook Southampton Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.
Job Number: 2500919
Job Field: Other
Primary Location: US-NY-Southampton
Department/Hiring Area: Patient Access Services
Schedule: Full-time Shift :Day Shift Shift Hours: 8:00 am – 4:00 pm
Posting Start Date: Mar 20, 2025
Posting End Date: May 3, 2025, 10:59:00 PM
Salary:$27.71 / hour
Title: Product Quality Technician
Company: Gogo Business aviation
Location: Broomfield, CO
