Overview
Quality Assurance Lead Jobs in Vancouver, Canada at College of Pharmacists of British Columbia
Our Values
Accountability
- We value the importance of our work and take responsibility for our decisions, words and actions.
Integrity
- We act ethically, honestly and in good faith.
Indigenous Cultural Safety and Humility
- We help to ensure that Indigenous Peoples have access to a culturally safe healthcare system, free from Indigenous‑specific racism.
Respect
- We value the feelings, culture and preferences of others and recognize that they are as important as our own.
Our Diversity, Equity and Inclusion Commitment
CPBC is committed to helping our health system become culturally safe and free from Indigenous‑specific racism. As recognized in our updated Strategic Plan and the In Plain Sight report and acknowledged as a gap in our staff complement at CPBC, we are very interested in recruiting Indigenous individuals and encourage them to apply.
We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. CPBC seeks to attract, retain, and develop a qualified, capable, and diverse workforce that is reflective of all our communities. CPBC also fosters a welcoming, inclusive, and respectful environment where ongoing diversity, equity and inclusion learning and training are offered; cultural and social awareness are provided;
and religious observances are acknowledged.
About the Role
Based in the BC lower mainland, CPBC is seeking to hire an individual with strong pharmacy practice and regulatory experience to take on the permanent full‑time role of Quality Assurance Lead
. Reporting to the Director of Quality Assurance, the successful candidate will contribute to the design, development, and enhancement of the CPBC’s mandatory Quality Assurance (QA) Program. The Quality Assurance Lead will apply evidence‑based assessment design, regulatory expertise, and a risk‑based approach to support licensee competency and the delivery of safe, ethical care.
The Quality Assurance Lead is responsible for supporting the development and continuous improvement of QA processes, tools, and program frameworks, while ensuring alignment with legislative requirements, professional standards, and the CPBC’s strategic objectives. This role will also collaborate with internal teams and external partners to ensure the QA Program remains responsive, consistent, and effective across diverse pharmacy practice settings.
Key Responsibilities
- Provide informed contributions to the design, development, piloting, and evaluating of QA tools (ex. self‑assessment, practice‑based reviews, learning module development) aligned with CPBC QA requirements, Health Professions and Occupations Act (HPOA) Bylaws and practice standards.
- Collaborate with Indigenous partners and guidance to integrate Indigenous cultural safety, cultural humility, and anti‑racism principles into QA program tools and processes, ensuring alignment with HPOA requirements.
- Apply psychometric and assessment design principles (validity, reliability, fairness) to ensure tools are fit for regulatory purpose across all BC pharmacy practice settings.
- Support and facilitate advisory committees and/or working groups that are established for the development and implementation of Quality Assurance processes as appropriate.
- Contribute to ongoing development, implementation, and evaluation of QA Program policies, assessment frameworks, and processes under HPOA Bylaws.
- Contribute thought leadership in QA assessor training and development. Plan and conduct QA assessments as needed using defined methods.
- Support verification of licensee QA activity records and identify trends in assessment outcomes that signal competency or patient safety risks.
- Prepare briefings, program performance analyses, and data‑informed recommendations for program improvement.
- Develop and deliver webinars, guidance materials, and online resources supporting licensee engagement with QA Program requirements.
- Provide support to licensees on QAP processes, expectations, and outcomes; respond to inquiries with accuracy and professionalism.
- Represent CPBC in inter‑jurisdictional pharmacy QA working groups; maintain relationships with pharmacy/health regulatory authorities, educational institutions,…
Title: Quality Assurance Lead
Company: College of Pharmacists of British Columbia
Location: Vancouver, Canada
Category:
