Overview
Quality Assurance Manager Jobs in Gurugram, Haryana, India at Wipro
Title: Quality Assurance Manager
Company: Wipro
Location: Gurugram, Haryana, India
The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback for one of our pensions & insurance projects
(Candidates with Technical background with engineering / professional background – Please ignore)
Responsibilities
Quality Assurance Manager, you will:
Build and design in consultation with CRO, CCO and Quality Assurance team; an annual QA plan to ensure all areas covered in frequency as to both regulatory expectations and client requirements
Ensure above takes into consideration higher risk areas after discussion with senior management
Design (or ensure designed) detailed monitoring programmes across all relevant areas and ensure when Regulations/SOPs change, such programmes are properly updated
Liaise with such area as to when convenient and allocate relevant staff to complete
Review findings and ensure split between systems issues and actual regulatory breaches (then in line with other colleagues consider if breach so serious needs to be immediately reported to the client and/or regulatory authorities)
Investigate cause of all breaches & issues, suggest remedial actions and SOP/control enhancement
Ensure all above discussed with management and report issued
Ensure all follow up actions agreed and appropriately implemented
Manage, mentor and train team
Assist in client visits
Desired skills:
Regulatory knowledge and then how regulation applies across relevant business activities and oversight of such
Ability to work without supervision and under pressure
Efficient and well organised
Strong communication skills both written and verbal
Credible and assertive manner
Discretion, tact and resilience
Professional manner with the ability to influence and persuade
Must be a skilled communicator and able to deal with a wide variety of internal stakeholders and financial regulator
Qualifications
Bachelor’s degree
6+ years’ relevant work experience in Quality & People management
Highly organized with excellent attention to detail
