Overview
Quality Assurance & Performance Insights Analyst Jobs in Pretoria, South Africa at Mordicks95
A dynamic quality assurance company seeks a Quality Analyst to monitor and evaluate agent performance. The ideal candidate will have a Bachelor’s Degree and 1-3 years in a Call Center or QA role. Responsibilities include conducting evaluations, analyzing data for trends, and collaborating with management to improve performance. Strong skills in auditing software like Excel are essential, along with exceptional attention to detail and communication skills.
A commitment to adherence to company standards is crucial.
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Title: Quality Assurance & Performance Insights Analyst
Company: Mordicks95
Location: Pretoria, South Africa
Category:
