Overview
Quality Assurance Specialist Jobs in Memphis, TN at American Esoteric Laboratories
Job Title: Test Analyst
Location: Remote (Must work East Coast hours)
Job Type: Full-Time
Job Summary: We are seeking a highly skilled Test Analyst with proven experience in Salesforce and nCino to support end-to-end testing for our enterprise banking transformation program. This role will be integral in validating the functionality, performance, and data integrity of a multi-pod platform implementation that spans origination, underwriting, booking, document prep, and CRM processes. The ideal candidate will have a strong understanding of the Salesforce ecosystem, nCino workflows, and commercial banking processes. AgLending a Plus, but not required.
Key Responsibilities:
Test Planning and Design:
Develop comprehensive test plans and test cases across Salesforce and nCino along with other downstream applications based on requirements and specifications.
Collaborate with developers, business analysts, and other stakeholders to understand requirements and objectives.
Identify test scenarios and design test scripts to ensure thorough coverage of functionalities.
Analyze requirements and specifications to identify potential gaps and ambiguities.
· Perform integration testing with external systems including document management, core banking, and third-party credit systems.
Develop and maintain traceability matrices to ensure all requirements are covered by test cases.
· Maintain test documentation including scripts, logs, and regression packs.
Perform risk analysis to prioritize testing efforts based on potential impact.
Test Execution:
Execute manual test cases and report defects using bug tracking tools.
Perform regression testing to ensure existing functionalities are not affected by new changes.
Validate fixes and perform retesting of resolved issues.
Conduct exploratory testing to identify unexpected behaviors and edge cases.
Perform integration testing to ensure different components of the application work together seamlessly.
Utilize test data management techniques to ensure comprehensive test coverage.
Defect Management:
Log defects with detailed descriptions and steps to reproduce.
Track and manage defects throughout the testing lifecycle.
Work closely with development teams to ensure timely resolution of issues.
Facilitate defect triage meetings to prioritize and resolve issues efficiently.
Documentation and Reporting:
Document test results, including pass/fail status, defect details, and test coverage.
Maintain test documentation and ensure it is up-to-date and accessible.
Create detailed test analysis reports to provide insights into test coverage and effectiveness.
Qualifications:
· Bachelor’s degree in Computer Science, Information Technology, or related field, preferred.
· Minimum of 5 years of experience in manual testing.
· Minimum 2 years of experience with Salesforce testing (Sales Cloud, Service Cloud, or custom objects), preferred
· Minimum 1–2 years of experience testing nCino platform modules (preferably commercial lending), preferred
· Strong understanding of software development lifecycle and testing methodologies.
· Proficiency in using test management and bug tracking tools, similar to ADO.
· Excellent analytical and problem-solving skills.
· Strong communication and collaboration skills.
· Experience in test analysis and requirement validation.
· Ability to perform risk-based testing and prioritize test efforts accordingly.
Preferred Skills:
· Experience with testing tools.
· Experience testing data migration or data transformation between legacy systems and Salesforce/nCino.
· Familiar with database structure Redgate, preferred.
· Knowledge of banking or financial services, particularly lending workflows.
· Familiarity with API testing using Postman or similar tools.
· Familiarity with Agile and Scrum methodologies.
Job Types: Full-time, Contract
Pay: $50.00 – $55.00 per hour
Expected hours: 40 per week
Schedule:
8 hour shift
Work Location: Remote
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Title: Quality Assurance Specialist
Company: American Esoteric Laboratories
Location: Memphis, TN
