Overview
Quality Assurance Specialist II, MRB Jobs in Philadelphia, PA at Iovance Biotherapeutics Inc
Description:
The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.
Zwicker is presently seeking a Manager of Project Management to join our team. The Manager of Project Management / Quality Control is responsible for ensuring the quality of software developed by the programming team and managing the ticket system (KACE). This role requires strong leadership, organizational skills, and attention to detail to meet strict deadlines and maintain compliance with industry regulations
The base salary range for this position is $90,000-$94,000 per year.
Responsibilities include:
Lead the quality control team in verifying that programs meet business and regulatory requirements.
Develop and maintain testing procedures to ensure software accuracy and reliability.
Work closely with the programming team to identify and resolve defects before deployment.
Ensure compliance with company policies, industry standards, and regulatory requirements.
Work closely with the stakeholders to ensure the requirements are clear
Monitor incoming tickets and make sure they are complete and the request is clear
Keep track of the Change Control log
Ensure the company guidelines regarding ticket handling are followed
Manage and mentor a team of quality control professionals.
Collaborate with internal stakeholders, including IT, compliance, and client services.
Provide regular reports on processing performance and quality assurance metrics.
Lead initiatives to improve overall quality control efficiency.
Other duties as assigned
Requirements:
Bachelor’s degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience).
5+ years of experience in quality control with at least 2 years in a leadership role.
Strong understanding of quality control methodologies.
Experience working in a regulated industry is a plus.
Proficiency in SQL, Microsoft Office programs, and data quality control tools is preferred.
Excellent problem-solving, analytical, and decision-making skills.
Strong leadership and team management experience.
Ability to work under pressure and meet strict deadlines.
Excellent communication skills in English, both, verbal and writing
Preferred Qualifications
Experience in the collections, finance, or legal industry.
Knowledge of software testing methodologies and automation tools.
Knowledge of KACE
Knowledge of Jira
Physical Qualifications
Be able to lift five pounds or greater
Be able to sit 90% of the work day at times
Be able to bend at the waist and be mobile when needed
Be able to read and comprehend position specific documents and correspondence
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off, paid holidays and 401K with match. No phone calls, No agencies, EOE, drug free workplace.
Please review our Applicant Privacy Notice:
http://www.zwickerpc.com/job-applicant-privacy-notice/
Each posted position will be active for a minimum of five (5) business days during which time all qualified and eligible employees have the ability to apply.
Title: Quality Assurance Specialist II, MRB
Company: Iovance Biotherapeutics Inc
Location: Philadelphia, PA
