Overview
Quality Engineer (Aerospace & Defense, AS9100, RCCA) Jobs in Woburn, MA at Graytitude
Description:
Under supervision of the QA Supervisor, the QA Specialist I will provide administrative support, conduct internal audits/review of client medical records and any other reports that are related to the requirements set by the Medi-Cal funded programs; prepare internal reports detailing the audit findings. All audit and review work will be done using the electronic health record software. The QA Specialist is also responsible for establishing systems to measure and report continued quality improvement processes/procedures, regarding the clerical auditing of clients’ electronic charts, treatment plans & review of clinical progress notes, as well as ensuring that all supporting clinical documentation is monitored and retained in the departmental files and EHR. This position will require direct communication with Program Staff and Program Supervisors to ensure clinical cohesiveness and adherence to Medi-Cal and other third party payers standards, contract compliance, HIPAA standards, client safety, professional ethical standards, as well as ensure that charts meet County of San Bernardino Medi-Cal standards/contract standards.
KNOWLEDGE, SKILLS & ABILITIES:
Must be proficient with Microsoft Word, Excel and Microsoft Outlook.
Must be able to communicate clearly, both verbally and in writing.
Must be able to author and produce their own emails, letters, reports and other documents in a professional manner. That is, documents and correspondence should be relatively free of grammar and spelling errors.”
Ability to interact professionally and effectively with all levels of employees within the organization, to include peers, co-workers and supervisors.
Must be detail oriented and have the ability to complete documentation in a timely manner.
Excellent time management, organizational and follow through skills.
Ability to appear to work every day and on time. Must have reliable transportation as travel up to 2 hours between office locations and within the community is required.
Ability to follow directions from a supervisor.
Ability to understand and follow posted, printed and/or electronic work rules and procedures.
Ability to accept constructive criticism in a respectful, open and interactive manner.
Experience working with people over the phone.
Must have the ability to perform efficiently and effectively with multiple interruptions.
JOB DUTIES & RESPONSIBILITIES:
Ensure accuracy, timeliness, thoroughness, and completeness of clinical documentation and other documents.
Alert Program Supervisors to potential documentation concerns including but not limited to; client care, crisis, safety, and best practices.
Provide consistent and direct communication to clinical staff and program supervisors to assist with implementing documentation procedures and policies.
Maintain internal audit tracking data base, monitor, and track areas for follow up.
Verify that the deficits are corrected in a timely manner by tracing the deficient notes.
Assist QA Supervisor to provide oversight and administrative assistance in tracking documents, monitoring best practices regarding documentation, billing, and maintaining client privacy and dignity.
Prepare Objective Arts reports, upload data in Objective Arts database.
Process and monitor Confidential Satisfaction Survey including entering data in the Satisfaction Survey database.
Tracking and monitoring of Katie A/Pathways to Wellbeing identified clients.
Provide documentation and compliance training.
Prepares and distributes client related letters and notices.
Prepare and coordinate County audits in conjunction with the QA Supervisor.
Participate in all SCCS mandatory trainings, weekly team meetings and external trainings as scheduled.
Maintain accountability to all Law and Ethics and SCCS Policies and Procedures.
Requirements:
GENERAL REQUIREMENTS:
High School Diploma required
Bachelor’s degree preferred
Significant experience with Electronic Medical Record/ Electronic Health Record software required.
Must be proficient with CA Medi-Cal documentation standards.
Licensure, Registration, Certification
Valid CA driver’s license and proof of automobile insurance.
Completion of CPR/First Aid certification within the first thirty (30) days of employment.
Title: Quality Engineer (Aerospace & Defense, AS9100, RCCA)
Company: Graytitude
Location: Woburn, MA
