Overview
Senior Quality Control Specialist Jobs in Belgrade, Serbia at ARRISE
Title: Senior Quality Control Specialist
Company: ARRISE
Location: Belgrade, Serbia
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.
What makes ARRISE different?
- We’re more than a company—we’re a community of over 10,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
- We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
- We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.
Role Description:
We are seeking a meticulous and dedicated individual to join our team as a Senior QC Specialist. In this role, you will be responsible for ensuring the highest quality standards across all company products, with a particular focus on live casino offerings. You will perform live assessments, monitor technical aspects, and ensure that all quality control procedures are strictly followed.
Responsibilities:
- Product Quality Assessment: Conduct live assessments of all company products, ensuring adherence to quality standards.
- Performance Reviews: Evaluate the performance of dealers and presenters to ensure they meet the company’s quality standards.
- Issue Reporting: Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams.
- Technical Monitoring: Ensure the live studio equipment is functioning flawlessly through regular technical checks.
- Quality Procedures Compliance: Follow and enforce all Quality Control Department policies and procedures for live casino products.
- Live Monitoring: Continuously monitor live products to ensure quality standards are consistently met.
Candidate Requirements:
- Minimum 6 months of seniority within the department
- No disciplinary records in the last 6 months
- KPIs consistently achieved over the past 6 months
- No PIP in the last 6 months
- Positive feedback from cross-functional teams
- Strong problem-solving skills
- Proven ability to meet deadlines
- Strong knowledge of QC processes and procedures
Nice to have:
- Time Management: Strong time management skills, with the ability to produce quality work both independently and as part of a team.
- Adaptability: Ability to thrive in a fast-paced environment and adapt to changing circumstances.
What we offer in exchange:
- Competitive salary
- Additional earnings of 500 euros for each successful job referral to ARRISE
- Private health insurance from day one
- FitPass membership for sports activities and discounts at popular brands after 3 months
- An exceptional studio space in a modern office building in New Belgrade
- International work environment
- Opportunities for advancement to higher positions in online casino
Ready to Elevate Your Career? Join ARRISE Today!
