Overview
Sr Analyst QA & PROD ENG Jobs in Bolton, Canada at The Home Depot Canada
Position: Sr Analyst QA & PROD ENG CAN- 12 Months Contract
Location: Bolton
Pay Range: $70,000 – $100,000
At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance;
Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview:
The Senior Analyst will work on addressing product and process issues to ensure compliance to Home Depot and regulatory requirements, improving the quality and overall customer satisfaction of Home Depot private branded products (inclusive of product returns, product damage, damage markdown, online star rating performance, and customer care complaints), partnering with internal teams to complete benchmarking, product requirement development, and resolution of product performance concerns for assigned product categories.
This individual will partner with multiple cross-functional team members in addressing issues arising from failed product testing, inspections, factory audits, and/or product returns.
Key Responsibilities:
- Manage processes to ensure supplier and factory compliance to relevant requirements as outlined in Home Depot Standard Operating Procedures, contracts, supplier buying agreements, and purchase orders.
- Enforce continuous improvement, corrective action, and preventive action plan development and implementation throughout each process.
- Drive supplier quality improvement programs.
- Work on quality improvement of key categories based on RTV (Return to Vendor) and Star rating information analysis, guide supplier on CAPA (Corrective Action and Preventive Action).
- Report out quality improvement findings with data deep dive and leveraging data analysis tools in an expeditious manner that meets the needs of the business.
- Engineering project management including benchmarking, product requirement development, and test protocol development.
- Use their knowledge of test standards and certification to establish criterial for benchmark testing.
- Ensure that testing protocols are maintained to include the latest regulatory requirements.
- Assign test plan for onboarding program and following up with supplier and service provider in terms of test failures and testing progress to identify high risk program and make sure speed to market.
- Examine solution options for product quality issues.
- Deploy their knowledge in Advanced Product Quality Planning (APQP), Process controls, Failure Mode and Effects Analysis (FMEA) and Control plans to drive manufacturing improvements with regards to quality.
- Develop / validate test and inspection plans designed to assure quality of factories and products based on a review of all applicable safety standards (such as American National Standards Institute or Underwriters Laboratories), industry trends, and historical performance data.
- Proactively work with supplier to establish a structured approach for consistency and adherence to quality procedures and requirements.
- Point of contact for supplier activities directed toward process control and quality assurance of sourced products.
- Oversee and provide direction towards audits, pre-shipment inspections, quality complaints, with service providers and suppliers.
- Proactively establish and maintain a close relationship with the HD US and ASO QA & PE teams to leverage product/process improvements and best practices.
- Develop and maintain strong relationship with key stakeholders
- Continuous improvement program development and execution (e.g., Six Sigma or Lean Manufacturing)
Competencies:
Skills:
- Demonstrated manufacturing knowledge in areas such as plastics, metals, glass, wood,…
Title: Sr Analyst QA & PROD ENG
Company: The Home Depot Canada
Location: Bolton, Canada
Category:
