Overview
Bilingual Technical Coordinator Jobs in Montreal East, Canada at PVH (Tommy Hilfiger/Calvin Klein)
Location: Montreal East
Reporting to the Operations Manager, the incumbent shall be responsible for the coordination and proper execution of activities, as well as client satisfaction.
The incumbent shall perform various tasks related to the coordination of daily and weekly activities, such as reviewing the mandate, action planning, assigning tasks, maintaining business relations with clients, suppliers and/or subcontractors, reviewing reports and other related tasks such as writing emails, letters, reports, preparing inspection certificates and shipping parcels.
Responsibilities Perform tasks specified by his/her manager.
Act as the first line of communication with clients and/or suppliers to obtain information required for carrying out the work and fully understand the scope of work requested.
Identify and analyse client needs and review technical specifications.
Complete applications for creating new customer accounts/information.
Data entry in KAES for all the steps of daily activities.
Issue tenders for services, when needed, in collaboration with the coordinator.
Plan and prepare work to be carried out (assignment, documents, equipment) in collaboration with the coordinator.
Coordinate actions with the client and/or supplier with regards to specific schedules in collaboration with the coordinator.
Ensure forms needed to complete the assignments are duly completed.
Review purchase orders to ensure compliance with the proposal and mandate.
Ensure the availability of all equipment and assist the Manager to verify calibration validity needed to carry out the work.
Interact with clients regularly to ensure proper communications and a smooth workflow.
Follow up with team members to obtain their daily inspection reports, review, edit and sign their reports and send them to client.
Track and manage project milestones to ensure all activities are performed in a timely manner and track inspection hours.
Manage and track monthly billing from contractors, follow up to approve and submit to client.
Track project invoices and billing status.
Track project close‑out documents and manage reports.
Produce various reports at month end and provide progress reports to clients.
Ensure the work completed is consistent with the mandate, is completed on time, and conducted in a professional manner with meticulous attention to detail to provide excellent service.
May have to do electronic archiving of technical documents; send preliminary reports to the inspection supervisor (if applicable) and transmit final approved inspection reports to clients.
Prepare the draft of the Inspection Certificate and have it signed by the Operations Manager of SCS.
Maintain project documents, the latest standards, and share them with team inspectors.
May be required to perform the technical audit of inspectors.
May have to help with car maintenance monitoring, if necessary.
May have to prepare and book inspector trips via Egencia, if necessary.
May have to do time reconciliation, if necessary.
Perform various office administrative tasks such as record keeping, data entry, electronic filing, courier shipments (Purolator).
Participate in the resolution of complaints and non‑compliance issues.
Provide technical support to the sales team with regards to service offerings.
Provide guidance and/or leadership to others, including indirect reports, peers, or managers.
Education Bachelor’s degree in mechanical, metallurgy, industrial or relevant engineering or a technical college degree combined with relevant experience may be considered as equivalent.
Qualifications Qualified as a welding inspector from the Canadian Welding Bureau is a strong asset.
PMP or related certificate in project management (asset).
Over 3 years of experience in coordination or management of manufacturing or industrial projects or supervision of work teams.
Skills / Knowledge / Abilities Excellent in maintaining records of work quality and overseeing the project non‑conformance reporting process.
Experienced in monitoring work schedules, keeping daily inspection logs, photographs & receipt inspections, communicating project status, and ensuring execution proficiency, accuracy, and professionalism.
Excellent in developing project documents, procedures to support QA and QC, completing the necessary quality forms related to monitoring or inspection work, and obtaining information required for carrying out the work.
Demonstrates excellent verbal and written communication skills, including grammar and composition in French & English.
Knowledge of machining, manufacturer shop quality review, witness manufacturing testing and trial assemblies, coating inspection, non‑destructive testing, and quality standards at both national and international levels.
A team member with a positive attitude, desire to contribute, highly organized, and functioning well in a fast‑paced environment with the ability to multitask.
Excellent in time management and commitment.
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Title: Bilingual Technical Coordinator
Company: PVH (Tommy Hilfiger/Calvin Klein)
Location: Montreal East, Canada
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