Overview
Patient Safety and Quality Officer Jobs in Bath, England, United Kingdom at Royal United Hospitals Bath NHS Foundation Trust
Title: Patient Safety and Quality Officer
Company: Royal United Hospitals Bath NHS Foundation Trust
Location: Bath, England, United Kingdom
Are you passionate about patient safety and driven to make a meaningful difference? We are looking for someone who brings curiosity, compassion and strong analytical skills to join us as our Patient Safety and Quality Officer (Band 7).
In this role, you will play a key part in embedding the Patient Safety Incident Response Framework (PSIRF) across the Division. You will lead and coordinate Patient Safety Incident Investigations (PSIIs) and learning responses, support staff and families through sensitive and complex situations, and help turn insights into practical improvements that enhance care.
You will work closely with the Patient Safety Lead, divisional governance teams and colleagues across theatres, wards and specialist services, building a positive safety culture and strengthening how we learn from experience.
We are looking for someone with experience in patient safety, systems thinking, human factors or quality improvement—someone confident in influencing, skilled in listening, and committed to delivering high‑quality, compassionate care.
In return, you will join a division that values openness, learning and continuous improvement. You will be supported to develop specialist expertise, shape how PSIRF is implemented, and make a tangible impact across a diverse surgical portfolio.
If you’re looking for a rewarding role where your work truly improves patient care, we would be delighted to receive your application.
As the Patient Safety and Quality Officer (Band 7), you will support the Surgical Division to deliver safe, high‑quality care by leading patient safety, quality and governance activity. Working with the Quality and Patient Safety Lead Nurse, you will coordinate Patient Safety Incident Investigations and learning responses, using systems thinking and human factors principles to analyse events and develop meaningful improvement.
You will ensure compassionate engagement with staff, patients and families, support Duty of Candour, identify themes and risks, and help translate learning into sustainable action. You will contribute to divisional governance by maintaining accurate risk information, triangulating insights from incidents, complaints and patient experience, and supporting quality assurance and regulatory preparedness.
Alongside this, you will promote quality improvement, encourage innovation, and help teams use data to enhance care. You will support oversight of complaints, ensuring that investigations are timely and lead to improvements in patient experience.
This role also provides visible leadership across the division. You will build effective relationships with clinical and operational teams, offer expert advice, coach colleagues and line manage members of the patient safety and quality team. You will produce clear, high‑quality reports, support monitoring of the safety agenda and contribute to digital developments that strengthen patient safety.
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are proud to be in the top 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
For further details / informal visits contact: Name: Alaina Blachford Job title: Quality and Patient Safety Lead Nurse for Surgery Email address: [email protected]
