Overview
Technical Lead-Testing Services Jobs in Greater Bengaluru Area at Birlasoft
Title: Technical Lead-Testing Services
Company: Birlasoft
Location: Greater Bengaluru Area
Area(s) of responsibility
Job Title: Senior Salesforce Senior QA (8–10 Years)
Location: Bengaluru / Noida
Experience: 8–10 Years
Job Summary
We are seeking an experienced Salesforce Testing professional with 8–10 years of experience to lead quality assurance initiatives across Salesforce implementation for a transformation program from Monolith to Microservices. The ideal candidate should possess strong expertise in Salesforce Service Cloud and/or Salesforce Financial Services Cloud, with proven experience in test execution, stakeholder management, and team leadership. The candidate should be capable of driving end-to-end testing activities in Agile environments and collaborating effectively with cross-functional teams.
Key Responsibilities
- Lead and manage Salesforce testing engagement for the program
- Define test plans, test scenarios, and test cases for Salesforce applications
- Perform functional, system, regression, integration, and support user acceptance testing
- Validate Salesforce Service Cloud and/or Salesforce Financial Services Cloud implementations and enhancements
- Coordinate with business stakeholders, product owners, developers, and solution architects to ensure quality deliverables
- Lead and mentor testing team, provide technical guidance, and drive best practices
- Track defects, test execution status, and release readiness using Jira and Confluence
- Participate actively in Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, reviews, and retrospectives
- Ensure quality across integrations involving Salesforce and external applications
- Prepare and present test metrics, quality reports, and risk assessments to project stakeholders.
Mandatory Skills
- 8–10 years of overall experience in Software Testing and Quality Assurance.
- Strong hands-on experience in Salesforce Testing.
- Must have experience in Salesforce Service Cloud and/or Salesforce Financial Services Cloud.
- Strong understanding of Salesforce data model, workflows, validation rules, profiles, permissions, and business processes
- Experience in Integration Testing involving Salesforce and external systems
- Strong experience in defect management, test management, and release validation
- Hands-on experience with Jira and Confluence
- Good understanding and practical experience working in Agile/Scrum methodologies
- Excellent verbal and written communication skills
- Proven experience leading testing teams and coordinating with global stakeholders.
Good-to-Have Skills
- Experience with Tosca Automation
- Experience in the Financial Services / Banking domain
- Exposure to modernization, cloud migration, or digital transformation projects
- Knowledge of Salesforce APIs, middleware integrations, and end-to-end business process testing
- Experience with test automation frameworks and CI/CD-enabled testing practices.
